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Failed Profile Export

Farmerkid
Farmerkid Member ✭✭
in SmartSDR for Windows

I can not seem to successfully export my Profiles, either all or such a subset.

Seems the SmartSDR does not have permission to write. Where should I look to solve this issue.

Thanks,

Ken-W9KB

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator
    edited July 2024

    Hi Ken, when you click the Export button, a window pops up asking you where to put the exported profiles. I select my Documents folder and click the Make New Folder button. I named mine Flex Config and Profiles. You can name it anything that makes sense to you. Once the folder is created, click the OK button to save the profiles. I chose my Documents folder because I know that I have write access to it.

    Once you create this, it will automatically select it, making it easy to do future exports.

  • Farmerkid
    Farmerkid Member ✭✭

    Len, Thanks for your suggestion. I have the same folder setup, however, when I try to ‘export’ a 0kb file is written to that directory and the write process never seems to complete. My next step might be a hard reset, willing to try any other suggestions.


    73

    Ken-W9KB

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Ken, might want to submit a help desk ticket. I'll bet Flex Support has seen this or something like it before.

  • Farmerkid
    Farmerkid Member ✭✭

    Len, I found the issue… was playing with Tailscale VPN and it prevented Profile from being written to documents folder. Disabled and it ‘fixed’ my problem(s).


    Thanks… it’s always the last thing you try.


    73

    Ken-W9KB

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Thanks for sharing your solution, Ken. I'm glad it was an easy fix.

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