Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Maestro C Causes 6400 software crash when connecting

HerbNZ0F
HerbNZ0F Member ✭
in Maestro
I have a new Maestro C. When the Maestro tries to connect to my 6400, the 6400 has a software crash (red power button flashes twice) and the 6400 reboots. This happens every time I try to connect the Maestro. Running 3.7.4 on the Maestro and 6400. The 6400 works fine with my PC, but won't work with the Maestro. The PC is never connected when I try the Maestro. 6400 is connected via ethernet cable. Maestro is connected via WiFi to the same network. Firmware on the 6400 is 3.7.4.29165. A couple of times, I have seen a message on the Maestro that it is doing a firmware updates step 3 of 4. It appears to complete step 3, and then says “done” and continues with the result above.

I have submitted a helpdesk ticket on this, but thought perhaps somebody else had already experienced and solved this issue.

Answers

  • HerbNZ0F
    HerbNZ0F Member ✭
    Believe I found the solution to this. I did a complete factory reset on the 6400, which of course wiped out my profiles, etc. Maestro now connects as it should and I've restored my profiles. Everything seems to be OK now.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories