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Has anyone had problrm with message"Slice limit has been reached. Close a slice and try again".

Buford, W4HVW
Buford, W4HVW Member ✭✭
in FLEX-6000 Signature Series

I just purchased a used Maestro. It apparently was used with ver 3. I had trouble getting it to display ver2 options. when I did It booted up found the 6300. it opens up with neither slice A or B were active When I selected a slice. it displayed above message. I can do nothing to clear the message

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    When you get this message, it tells the story.

    It looks like you have 2 slices open on your PC or MAC and since the 6300 has a limit of 2, you are trying to open a 3rd slice.

  • Buford, W4HVW
    Buford, W4HVW Member ✭✭

    I bought this Maestro to take to my winter home I already have a Maestro which I have no trouble opening both slices.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Thanks for the update.

    If you get a support case opened, then will help you out.

    Make sure you do not have 2 slice operating anywhere else at the same time.

    73

  • Buford, W4HVW
    Buford, W4HVW Member ✭✭

    Thanks

    B

  • BobsFlexbox
    BobsFlexbox Member ✭
    I have a 6500 and don’t have any slices open on it. I am remote now and get this message. What should I do?
  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Do you by any chance, have a Maestro or SmartSDR connected to the radio at the radio location? Your slice limit could be taken up local to the radio, leaving none for your remote station.

  • WX7Y
    WX7Y Member ✭✭✭✭
    edited August 2024

    Bob, Some questions
    When you try to connect do you see the option to close another session? I know from a IOS device it gives you that option, I can't remember if Windows or MAC SmartSDR does though.
    Do you have a way to power reset the Radio when running Remote which should clear the connections or other issues?
    What version of Firmware are you running on the radio?
    What device are you using remotely, WIN PC, MAC, IOS, or Maestro?

    Do you have multiple users that could be connected?

  • Gord-VA7GP
    Gord-VA7GP Member ✭✭✭

    I got this too, for the first time today. It seems I got to this "Slice limit reached" when my Maestro crashed (unknown reason why), and it maybe left a couple of "zombie" connections. When I rebooted my Maestro, I could see a Connected Station, but couldn't disconnect:

    IMG_2021.JPEG

    I rebooted everything 😀 Then it worked again. Maestro power-down, '6400 remote-power-down (but still connected to PowerPole 12V).

    To answer all the helpful Q's that were asked here:

    1. No other PCs or connections to my '6400.
    2. Fresh upgrade to version 3.8.19 with perhaps one hour of use (on-time)
    3. When problem occurred, my Maestro displayed no active slices. Tap-selecting to activate one brought the Slice Limit message 😯

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