Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Operating Temperature Exceeded, Reboot Required

Peter WB6POT
Peter WB6POT Member ✭✭
edited January 2023 in FLEX-6000 Signature Series

Hello,

Twice yesterday morning and again just now I got this message "An Error Has Occurred, Operating Temperature Exceeded, Reboot Required." This is followed by an automatic reboot of the radio. This happened shortly after turning on the radio and just listening, no transmitting. Yesterday after this happened twice within 2 hours, I was able to use the radio without problems making many QSO's throughout the day and I didn't see this happen again until this morning.

Since yesterday I have also been monitoring the reported PA Temp of the radio which reports 11.91c and fan speed of 824. Yesterday and today the shack temp when this happened was in the 40's F. This is a remote site in my unheated workshop.

As I'm writing this, it happened twice more.

Peter - WB6POT

Answers

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Peter, I would submit a help desk ticket.

  • WX7Y
    WX7Y Member ✭✭✭✭

    save your profiles and try a hard reset

  • Peter WB6POT
    Peter WB6POT Member ✭✭

    Support ticket submitted. Factory reset is probably in my future. Preparing for the 180 mile drive to do the factory reset. At least its a nice day.

    Peter - WB6POT

  • vk2yi
    vk2yi Member ✭✭
    Hey Peter,

    Same issue here. How was it resolved?

    Ezat
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    If you are having this issue, it is best to open a support ticket.

    Make sure you include the model of radio, software version and what modes/power you were operating when this happened.

    thanks

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories