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    SmartLink token expiration

    Member ✭✭
    edited November 2023 in Remote Operation (SmartLink)
    Hi folks,

    I've allowed a few people access to my flex to give them a taste.
    I typically change the password when finished.

    However tonight I noticed a user was still able to access my radio even though the password has changed.

    I can only assume theres a long lived token on their PC that's not being invalidated when password changes occur.

    Can anyone advise if this is the case and how I can possible invalidate all existing auth0 sessions to stop this?
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    Comments

    • Member, Super Elmer Moderator

      Did you deregister and re-register the radio after password change?

      Dave wo2x

    • Member ✭✭
      Hi David, no I did not, if it's that is the solution then brill, I can live with that.

      Tnx a mill, Brian
    • Member ✭✭
      deregistered and reregistered also, users still have access on their logged in sessions.

      any other suggestions?
    • Member, Super Elmer Moderator
      edited November 2023

      Make sure you are on right SL acct when you deregister and re-register. Reboot radio too.

      Open Help Desk ticket if all else fails.

      Dave wo2x

    • Member ✭✭
      edited November 2023
      tnx Dave

      yes right account, no biggie, i can shutdown at router level and allow myself in via vpn and gossip, not a major issue for me

      i might open a ticket just to see why when changing passwords all existing sessions are not invalidated.
    • Member ✭✭

      for those who follow:

      Opened a support ticket, the current workaround is to have 2x SmartLink accounts.

      Register on the second account will invalidate the certificate or whatever token issued.

      kr

      Brian ei6lf

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