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SmartLink token expiration

brianbruff
brianbruff Member ✭✭
Hi folks,

I've allowed a few people access to my flex to give them a taste.
I typically change the password when finished.

However tonight I noticed a user was still able to access my radio even though the password has changed.

I can only assume theres a long lived token on their PC that's not being invalidated when password changes occur.

Can anyone advise if this is the case and how I can possible invalidate all existing auth0 sessions to stop this?
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Comments

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    Did you deregister and re-register the radio after password change?

    Dave wo2x

  • brianbruff
    brianbruff Member ✭✭
    Hi David, no I did not, if it's that is the solution then brill, I can live with that.

    Tnx a mill, Brian
  • brianbruff
    brianbruff Member ✭✭
    deregistered and reregistered also, users still have access on their logged in sessions.

    any other suggestions?
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited November 2023

    Make sure you are on right SL acct when you deregister and re-register. Reboot radio too.

    Open Help Desk ticket if all else fails.

    Dave wo2x

  • brianbruff
    brianbruff Member ✭✭
    edited November 2023
    tnx Dave

    yes right account, no biggie, i can shutdown at router level and allow myself in via vpn and gossip, not a major issue for me

    i might open a ticket just to see why when changing passwords all existing sessions are not invalidated.
  • brianbruff
    brianbruff Member ✭✭

    for those who follow:

    Opened a support ticket, the current workaround is to have 2x SmartLink accounts.

    Register on the second account will invalidate the certificate or whatever token issued.

    kr

    Brian ei6lf

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