Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Reinstalled SmartSDR now I get an error message
Options
Ken H
Member ✭✭
I uninstalled and reinstalled SmartSDR on my Win 10 computer and now I get an unhandeled error screen every time I try to connect to my radio. Has anyone seen this error? Any idea how to fix it?
Thx,
Ken
Thx,
Ken
0
Comments
-
I suggest navigating to %appdata%/Roaming/FLexRadio Systems and renaming the SSDR.settings.backup to
SSDR.settings . If that does not work, delete the SSDR.settings file.
Al, K0VM
0 -
Thanks Al, I'll try that.
Ken, W7SS0 -
Al,
I can't find a file named SSDR.settings.backup anywhere on the computer.
Ken, W7SS0 -
Al,
I finally did find the file and tried your suggestions but it didn't work. Same error screen.
Thanks for trying.
Ken0 -
Fixed!!!
I deleted the "user.config" file that was in the beginning of the error message and it's working now.
Thanks and you have a Happy Thanksgiving.
Ken, W7ss0
Leave a Comment
Categories
- All Categories
- 250 Community Topics
- 2.1K New Ideas
- 489 The Flea Market
- 7.4K Software
- 5.9K SmartSDR for Windows
- 135 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 241 SmartSDR for iOS
- 224 SmartSDR CAT
- 161 DAX
- 344 SmartSDR API
- 8.6K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 779 Maestro
- 42 FlexControl
- 836 FLEX Series (Legacy) Radios
- 731 Genius Products
- 392 Power Genius XL Amplifier
- 254 Tuner Genius XL
- 85 Antenna Genius
- 224 Shack Infrastructure
- 151 Networking
- 375 Remote Operation (SmartLink)
- 119 Contesting
- 585 Peripherals & Station Integration
- 116 Amateur Radio Interests
- 810 Third-Party Software