Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Reinstalled SmartSDR now I get an error message

Options
Ken H
Ken H Member ✭✭
in SmartSDR for Windows
I uninstalled and reinstalled SmartSDR on my Win 10 computer and now I get an unhandeled error screen every time I try to connect to my radio. Has anyone seen this error? Any idea how to fix it?

Thx,
Ken

Comments

  • Al K0VM
    Al K0VM Member ✭✭✭
    edited November 2023
    Options

    I suggest navigating to %appdata%/Roaming/FLexRadio Systems and renaming the SSDR.settings.backup to

    SSDR.settings . If that does not work, delete the SSDR.settings file.

    Al, K0VM

  • Ken H
    Ken H Member ✭✭
    Options
    Thanks Al, I'll try that.

    Ken, W7SS
  • Ken H
    Ken H Member ✭✭
    Options
    Al,

    I can't find a file named SSDR.settings.backup anywhere on the computer.

    Ken, W7SS
  • Ken H
    Ken H Member ✭✭
    Options
    Al,

    I finally did find the file and tried your suggestions but it didn't work. Same error screen.
    Thanks for trying.

    Ken
  • Ken H
    Ken H Member ✭✭
    Options
    Fixed!!!
    I deleted the "user.config" file that was in the beginning of the error message and it's working now.
    Thanks and you have a Happy Thanksgiving.

    Ken, W7ss

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories