Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Reinstalled SmartSDR now I get an error message
Ken H
Member ✭✭
I uninstalled and reinstalled SmartSDR on my Win 10 computer and now I get an unhandeled error screen every time I try to connect to my radio. Has anyone seen this error? Any idea how to fix it?
Thx,
Ken
Thx,
Ken
0
Comments
-
I suggest navigating to %appdata%/Roaming/FLexRadio Systems and renaming the SSDR.settings.backup to
SSDR.settings . If that does not work, delete the SSDR.settings file.
Al, K0VM
0 -
Thanks Al, I'll try that.
Ken, W7SS0 -
Al,
I can't find a file named SSDR.settings.backup anywhere on the computer.
Ken, W7SS0 -
Al,
I finally did find the file and tried your suggestions but it didn't work. Same error screen.
Thanks for trying.
Ken0 -
Fixed!!!
I deleted the "user.config" file that was in the beginning of the error message and it's working now.
Thanks and you have a Happy Thanksgiving.
Ken, W7ss0
Leave a Comment
Categories
- All Categories
- 260 Community Topics
- 2.1K New Ideas
- 538 The Flea Market
- 7.6K Software
- 6K SmartSDR for Windows
- 139 SmartSDR for Maestro and M models
- 368 SmartSDR for Mac
- 242 SmartSDR for iOS
- 226 SmartSDR CAT
- 175 DAX
- 345 SmartSDR API
- 8.8K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 45 FLEX-8000 Signature Series
- 859 Maestro
- 45 FlexControl
- 849 FLEX Series (Legacy) Radios
- 807 Genius Products
- 424 Power Genius XL Amplifier
- 280 Tuner Genius XL
- 87 Antenna Genius
- 227 Shack Infrastructure
- 153 Networking
- 410 Remote Operation (SmartLink)
- 130 Contesting
- 642 Peripherals & Station Integration
- 116 Amateur Radio Interests
- 878 Third-Party Software