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SLICE MASTER 6000 losing connection to slice A & B

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W5IO
W5IO Member ✭✭
in Third-Party Software
Recently upgraded to Smart SDR 2.9.1. Now when trying to use Slice Master for CW the connection to either slice keeps dropping. Rebooting did not help.
Any solutions out there?

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    After you upgraded to 2.9.1, you might want to reset the radio database after you export your profiles.

    See how that works.

  • W5IO
    W5IO Member ✭✭
    Options
    Hi Mike

    I'm not sure I follow this logic. I exported my profiles pre-upgrade then imported them back in. Profiles manager lets me reset transmit and microphone but not global. Not sure why I would need to reset transmit or microphone for Slice Master? I did try, with no change.
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    The reset I was referencing was a radio reset.

    If the connection keeps dropping, there is some sort of lost communications issue between the radio and the user client that needs further investigation to isolate. You may wish to open a support ticket.

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