Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v4.1.3 and the SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Screen freezing

Bob
Bob Member ✭✭
in SmartSDR for Windows

Hi Need some help. Had a power outage in yesterdays noreaster and my 6400 M was on when it happened.When I started it up today the screen keeps freezing up. Sometimes for as long as 30 seconds. I tried restarting the computer and adjusting the Panadapter rate and that didn't help. Any thoughts other than not to operate in a storm 😀 much appreciated

Bob W1AGC

Comments

  • Trucker
    Trucker Member ✭✭✭✭

    Power off the radio. Wait several minutes. Then, turn off the power supply. Wait a few more minutes and remove the DC power cable from the radio. Wait at least least 30 seconds then reconnect the DC power cable. Turn on the power supply. Wait several minutes so the radio's internal processors can come up properly. Then, power on the radio itself. Hopefully, that will take care of your problem.

    James

    WD5GWY

  • Trucker
    Trucker Member ✭✭✭✭

    Also, if this is happening in SmartSDR for Windows on your pc, you may want to reset your router or switch if you are using one between your 6400M and pc.

  • Bob
    Bob Member ✭✭

    Hi Trucker Thank you very much for the reply. I took the easiest route first which was resetting the router switch and that seemed to do the trick.

    Bob

    W1AGC

  • Trucker
    Trucker Member ✭✭✭✭

    Glad to hear you got it working!

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories