Issues with installing 3.3.33 on Win 11 Pro Insider Preview Build 25290-230128-1120

Richard G7EIX · February 2023

This is not critical - I was just trying to install latest version of SmartSDR on a new build of Windows 11 Pro Insider so I could play around with the API. Installer starts, goes through the questions and all ok - but then as you click INSTALL it just terminates with an error in event log.

I enabled /LOG on the command line for the installer and I have attached that too.

Here are some grabs and a GIF video of what happens.

Thoughts anyone? This is a 100% clean build, not an upgrade from 10 - on a clean SSD - nothing else installed - not even Visual Studio at this point.

Richard W4/G7EIX

Setup Log 2023-02-04 #001.txt

Rich M5RIC · February 2023

Have you tried running the .exe under compatibility mode?

Some time ago this was a workaround for a lot of people trying to install it.

Worth a try.

73

Rich

Richard G7EIX · February 2023

Also, tried with 2.8.1. Same result, same errors.

Richard W4/G7EIX

KD0RC · February 2023

Hi Richard, I would submit a help desk ticket.

Richard G7EIX · February 2023

I'll give it a day or two and try some options first. I may roll back the insider update and try again with the standard "retail" build before creating a ticket. If it installs with "retail" I will apply the Insider update afterwards to see if it breaks it - all in the name of testing for the sake of it! :-)

I see the installer has uncompressed some files into a temp folder before it crashes - so I am expecting this to be an issue with the installer and the latest build / security / quirk.

Richard

Richard G7EIX · February 2023

Rich M5RIC,

This worked. Don't know why I did not try that last night. It took a Brit to help a Brit! :-)

Cheers mate!

Richard W4/G7EIX

Issues with installing 3.3.33 on Win 11 Pro Insider Preview Build 25290-230128-1120

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