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Issues with installing 3.3.33 on Win 11 Pro Insider Preview Build 25290-230128-1120

Richard G7EIX
Richard G7EIX Member ✭✭
edited February 2023 in Computers and Operating Systems

This is not critical - I was just trying to install latest version of SmartSDR on a new build of Windows 11 Pro Insider so I could play around with the API. Installer starts, goes through the questions and all ok - but then as you click INSTALL it just terminates with an error in event log.

I enabled /LOG on the command line for the installer and I have attached that too.

Here are some grabs and a GIF video of what happens.

Thoughts anyone? This is a 100% clean build, not an upgrade from 10 - on a clean SSD - nothing else installed - not even Visual Studio at this point.


Richard W4/G7EIX

Setup Log 2023-02-04 #001.txt


image.png image.png ezgif.com-gif-maker.gif


Best Answer

  • Rich M5RIC
    Rich M5RIC Member ✭✭✭
    Answer ✓

    Have you tried running the .exe under compatibility mode?

    Some time ago this was a workaround for a lot of people trying to install it.

    Worth a try.


    73


    Rich

Answers

  • Richard G7EIX
    Richard G7EIX Member ✭✭

    Also, tried with 2.8.1. Same result, same errors.

    Richard W4/G7EIX

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Richard, I would submit a help desk ticket.

  • Richard G7EIX
    Richard G7EIX Member ✭✭

    I'll give it a day or two and try some options first. I may roll back the insider update and try again with the standard "retail" build before creating a ticket. If it installs with "retail" I will apply the Insider update afterwards to see if it breaks it - all in the name of testing for the sake of it! :-)

    I see the installer has uncompressed some files into a temp folder before it crashes - so I am expecting this to be an issue with the installer and the latest build / security / quirk.

    Richard

  • Richard G7EIX
    Richard G7EIX Member ✭✭

    Rich M5RIC,

    This worked. Don't know why I did not try that last night. It took a Brit to help a Brit! :-)

    Cheers mate!


    Richard W4/G7EIX

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