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6400 Radio is connected but will not connect

Michael MB
Michael MB Member ✭✭
edited January 2023 in SmartSDR for Windows
Any ideas as to why I cannot connect to my radio even though it is connected????🤔

Serial: 4521-1104-6400-8870, Max Licensed Version: v3, Radio ID: 00-1C-2D-05-21-3C, Radio IP: 220.253.170.23, Radio Internet: NOT Available, Radio Firmware: v3.3.32.8203

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Michael, it looks like the version of software in the radio is different from the software version in your computer. If you open the same version on the computer as exists on the radio, it should connect.

    Are you logging in locally or remotely?

  • Michael MB
    Michael MB Member ✭✭
    Gday Len,
    Im logging in locally via the network here. It was working before, just literally overnight stopped.
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    I noticed the IP of the radio is a public IP. How do you have the radio and PC connected? Describe your network configuration.

    73

    Dave wo2x

  • ka9ees
    ka9ees Member ✭✭✭

    Looks to me like it wants you to update. You're not using the latest software.

  • Michael MB
    Michael MB Member ✭✭
    I cannot update...it is saying the radio is not connected...yet I can connect remotely but not from the computer.
  • Michael MB
    Michael MB Member ✭✭
    Dave, It is connected via a switch and the switch is connected to my Router/Modem.
  • Michael MB
    Michael MB Member ✭✭
    Fixed it...Daves question tweaked my memory. The vpn was blocking everything on my network. I reminded it that it is a trusted private network and everything started working again....Thanks Dave.
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    Glad I could nudge your grey cells!

    Dave wo2x

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