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6400 Radio is connected but will not connect

Member ✭✭
edited January 2023 in SmartSDR for Windows
Any ideas as to why I cannot connect to my radio even though it is connected????🤔

Serial: 4521-1104-6400-8870, Max Licensed Version: v3, Radio ID: 00-1C-2D-05-21-3C, Radio IP: 220.253.170.23, Radio Internet: NOT Available, Radio Firmware: v3.3.32.8203

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Comments

  • Member, Super Elmer Moderator

    Hi Michael, it looks like the version of software in the radio is different from the software version in your computer. If you open the same version on the computer as exists on the radio, it should connect.

    Are you logging in locally or remotely?

  • Member ✭✭
    Gday Len,
    Im logging in locally via the network here. It was working before, just literally overnight stopped.
  • Member, Super Elmer Moderator

    I noticed the IP of the radio is a public IP. How do you have the radio and PC connected? Describe your network configuration.

    73

    Dave wo2x

  • Member ✭✭✭

    Looks to me like it wants you to update. You're not using the latest software.

  • Member ✭✭
    I cannot update...it is saying the radio is not connected...yet I can connect remotely but not from the computer.
  • Member ✭✭
    Dave, It is connected via a switch and the switch is connected to my Router/Modem.
  • Member ✭✭
    Fixed it...Daves question tweaked my memory. The vpn was blocking everything on my network. I reminded it that it is a trusted private network and everything started working again....Thanks Dave.
  • Member, Super Elmer Moderator

    Glad I could nudge your grey cells!

    Dave wo2x

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