SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Smartlink status

Is the smartlink server down? I can't reach it. Shows it's there, but doesn't respond.
Best Answer
-
When it fails to connect, the issue is often related to settings on your router or SmartLink is not possible at all if your ISP is a CGNAT user.
SmartLink is not down as I can connect on Windows and iOS.
I would review your router port fowarding.
We have this video that explains it and we tried to make it simple to understand.
73
0
Answers
-
I’ve had my flex for about a week and a half and I have not gotten smart link to connect. The radio says I’m connected and the radio shows up in the app. When I press connect nothing happens.
0 -
I think I'll email Marcus tomorrow.
0 -
Hi Ed, what version of the software are you running? 3.3.33 corrected some SmartLink issues, so you might want to upgrade if you haven't already.
0 -
I've been using SmartLink for a couple years now. With very little trouble. That was early on. It's just been in the last couple weeks I've not been able to connect from my iPad. I've not made any changes. Intentionally anyway.
SmartSDR has been crashing on this machine this week. That shouldn't affect remoting into the rig from a different client.
0
Leave a Comment
Categories
- All Categories
- 354 Community Topics
- 2.1K New Ideas
- 618 The Flea Market
- 8K Software
- 3 SmartSDR+
- 6.3K SmartSDR for Windows
- 175 SmartSDR for Maestro and M models
- 413 SmartSDR for Mac
- 267 SmartSDR for iOS
- 252 SmartSDR CAT
- 188 DAX
- 376 SmartSDR API
- 9.2K Radios and Accessories
- 24 Aurora
- 217 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 923 Maestro
- 53 FlexControl
- 861 FLEX Series (Legacy) Radios
- 897 Genius Products
- 456 Power Genius XL Amplifier
- 325 Tuner Genius XL
- 116 Antenna Genius
- 286 Shack Infrastructure
- 201 Networking
- 445 Remote Operation (SmartLink)
- 140 Contesting
- 759 Peripherals & Station Integration
- 139 Amateur Radio Interests
- 979 Third-Party Software