Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
KPA500 doesn't always unkey

Dave AI7R
Member ✭
Hi guys! I've found my 6400M doesn't always unkey my KPA500 after a transmission. Or at least not switch the antenna back to receive. The asterisk on the KPA500 stays on when it is acting up and I have to rapidly key the PTT to get it to release.
If it sticks in the amp keyed mode, I can unplug the RCA plug from the back of the Flex and it unkeys. Plugging it back in keys it again. So, it is certainly the Flex. I hear the relays doing their thing each time and they sound the same if it locks up or not.
This is pretty much every other transmission or so, so not a rare happening. I've tried enabling TX2 and the same problem there. Same on 20 and 40 so it's not band dependent. Tried with power set to zero, same problem.
Ideas? Newbie here.
Dave, AI7R
If it sticks in the amp keyed mode, I can unplug the RCA plug from the back of the Flex and it unkeys. Plugging it back in keys it again. So, it is certainly the Flex. I hear the relays doing their thing each time and they sound the same if it locks up or not.
This is pretty much every other transmission or so, so not a rare happening. I've tried enabling TX2 and the same problem there. Same on 20 and 40 so it's not band dependent. Tried with power set to zero, same problem.
Ideas? Newbie here.
Dave, AI7R
0
Answers
-
Well, I continued to troubleshoot and should have done that before posting here. And heck, I don't see a way to delete a question.
So, since it's here, I seem to have fixed it with an installation of an older version and found no problem. Then re-installed the newest version and, of course, no problem. So far.
I'm finding a new appreciation for my Drake gear. Takes as long to 'boot up' but if there is a problem at least you can smell it. ;)0 -
Hi Dave, I think that a factory reset would fix it. I don't think that the reinstall did anything except to force a factory reset.
If it happens again, I would submit a help desk ticket.
0 -
After a LOT of troubleshooting, it turned out to be the Heil mic adapter cord I'd just gotten from Flex. The 4 pin XLR version. When I went back to just using the supplied hand mic the problem stopped.
I tried ferrite chokes on the lines and no help. I'm going to build my own cable and see how that works. I'll update it here.0 -
Hi Dave, try unplugging the PTT just enough to not have it grounded (i.e. use the ground from the mic) and see if that makes a difference.
My Heil HM-12 has a huge ground loop unless I do that. Might be related to your issue.
0
Leave a Comment
Categories
- All Categories
- 342 Community Topics
- 2.1K New Ideas
- 612 The Flea Market
- 7.9K Software
- 6.3K SmartSDR for Windows
- 173 SmartSDR for Maestro and M models
- 407 SmartSDR for Mac
- 266 SmartSDR for iOS
- 249 SmartSDR CAT
- 186 DAX
- 374 SmartSDR API
- 9.2K Radios and Accessories
- 20 Aurora
- 198 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 919 Maestro
- 53 FlexControl
- 860 FLEX Series (Legacy) Radios
- 890 Genius Products
- 452 Power Genius XL Amplifier
- 322 Tuner Genius XL
- 116 Antenna Genius
- 283 Shack Infrastructure
- 199 Networking
- 442 Remote Operation (SmartLink)
- 137 Contesting
- 748 Peripherals & Station Integration
- 138 Amateur Radio Interests
- 969 Third-Party Software