Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?

SmartSDR v3.3.32 and the SmartSDR v3.3.32 Release Notes | SmartSDR v2.7.6 and the SmartSDR v2.7.6 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.6.24 and the Power Genius XL Release Notes v3.6.24
Tuner Genius XL Utility v1.1.8 and the Tuner Genius XL Release Notes v1.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

QRZ Account Credentials Not Working

KA9RCM
KA9RCM Member ✭
in SmartSDR for iOS
I have entered my QRZ account info but it will not connect. I get an error message saying they are not correct. I am able to log into QRZ just fine as well as my Logbook app, HAMRS, which connects just fine to QRZ as well. Wondering if it’s a special character issue? Or password length issue? Password is 19 character long with special characters as well as cap letters.

Best Answer

  • KA9RCM
    KA9RCM Member ✭
    Answer ✓
    Apparently you can’t have special characters in your password such as * and &
    Had to change my password on QRZ to fix the problem. Hopefully they will fix this in the next release.

Answers

  • David N4IW
    David N4IW Member ✭✭

    Precisely where did you enter your QRZ credentials? More info is needed.

  • Neil D Friedman N3DF
    Neil D Friedman N3DF Dayton, OHMember ✭✭✭

    Since the category is SmartSDR for IOS, I presume the OP refers to the QRZ username and password entry in the settings for SmartSDR for IOS.

  • KA9RCM
    KA9RCM Member ✭
    > @"Neil D Friedman N3DF" said:
    > Since the category is SmartSDR for IOS, I presume the OP refers to the QRZ username and password entry in the settings for SmartSDR for IOS.

    Yes.
  • KA9RCM
    KA9RCM Member ✭
    > @"David N4IW" said:
    > Precisely where did you enter your QRZ credentials? More info is needed.

    iOS SDR app under settings, call databases
  • David N4IW
    David N4IW Member ✭✭

    Ok. That is helpful. My password is also complex, but only 16 characters long, and it works fine when clicking Test QRZ.com from inside the app. I suggest you email Marcus using the “Contact Developer” button inside the app with your question once you are positive your user name and password are perfectly correct inside the app. He is very responsive to questions.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories