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Maestro will not connect to Hotspot using T-Mobile with Pixel 6 Phone

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Jerry Richards
Jerry Richards Member ✭
in Maestro
My Maestro will not connect to my cell phone hotspot. This problem seems to be related to the carrier service and/or Pixel 6 that I am using. I have a laptop using windows 11 that sees my cell phone hotspot, but this hotspot never shows up on the Maestro. I renamed the hotspot to remove any special characters. This is crazy since the hotspot works on my laptop but not on the Maestro. I am using a Pixel 6 with the latest upgrade. I am sharing a plan with my son. He has a different cell phone which is not a Pixel 6 and we are on the same carrier plan. I am sharing his cell phone plan. His cell phone hot sport works, but my Pixel 6 does not work. I also tried the Beta version of the Carrier Service and rebooted the cell phone. This problem clearly seems to be related to the Pixel 6 with the T-Mobile carrier service. Any suggestions would be appreciated.
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  • Ken Wells
    Ken Wells Community Manager admin
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    Jerry,

    If the WIFI generated from the Pixel 6 Hotspot is WIFI6 (A.K.A. 802.11AX) the Maestro's WIFI Hardware is not compatible with it. If you can change the WIFI Format to 802.11AC or N or G, then it should work. (Not being familiar with that phone, I don't know if this is possible)

    We have been seeing this on some of the new consumer grade routers as well.

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