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    • Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
    Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

    SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
    SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
    Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
    Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
    Antenna Genius Utility v4.1.8
    If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
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    Ordered a Tuner Genius XL

    Member ✭✭
    in Tuner Genius XL

    Hi guys,

    I just ordered a Tuner Genius XL. At the risk of sounding impatient... anybody have a quess as to how long they are taking to ship?

    Thanks in advance,


    Jeff

    KG9LD

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    Comments

    • Member ✭✭✭

      Jeff - I've owned Flex equipment for over 5 years and two things I can tell you without reservation, 1) having patience can come in very handy, and 2) even thought the wait time might be long, it's normally well worth the wait.

      I ordered my TG-XL in May 2021, about the same time the TG-XL was first announced for general sale. In early November I checked with JP (Flex Sales Mgr) and was told my TG-XL should arrive towards the end of November or early December. As of December 1, no word on a shipment date.

      Butch

      KF4HR

    • Member ✭✭✭

      I also ordered in May and based on my order number they told me I am 10th on the list and that was around 11/24. Still waiting and yes patience is a good thing.

      Don - kx9q

    • Member ✭✭

      Thanks guys

      When it gets here, it gets here. I'm fine with the Elecraft tuner/amp for now anyway.


      Jeff

      KG9LD

    • Member ✭✭

      I ordered it in May and received it last week. N0EG

    • Member ✭✭✭

      Ordered mine mid-june. No word yet.

    • Member ✭✭

      Ordered June 10, 2021 was told 4th QTR of 2021. I was hoping for a XMas present but looks like coal 4 me.

    • Member ✭✭✭
      edited December 2021

      I received my TG-XL Invoice from JP today. A friend in Florida also received his TG-XL invoice today too. Both orders were submitted during the May/June time frame.

      Thanks JP!

      KF4HR

    • Member, Super Elmer Moderator

      Comgrats Butch. It is worth the wait.

      Dave wo2x

    • Member ✭✭

      I also agree. This is the first piece of kit I’ve purchased in a very long time that was truly revolutionary

      Peter

    • Member ✭✭✭

      The tuner is on its way. UPS says it should be delivered between noon and 4:30 Thursday.

      Don - kx9q

    • Member ✭✭✭

      Got mine yesterday.

    • Member ✭✭✭

      Thanks Dave. I enjoyed my 1st TG-XL so much (free with my PG-XL order), I ordered a 2nd one.

      Butch KF4HR

    • Member ✭✭✭

      I got notified on Dec. 7th it's ready to ship and paid the balance. Always nice to speak with JP!

      Haven't received any shipping notification/tracking # yet. (:

    • Member ✭
      I ordered my TGXL on 6/8. On 10/13 I was also told to expect it late November/early December too like KF4HR has said. Sent email to orders@flexradio.com last week looking for an update to see if I would get it this week for Christmas... Heard nothing so far..

      73, KF2UJ

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