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Boot failure?

Mike Steventon
Mike Steventon Member ✭✭✭
in FLEX-6000 Signature Series

I have raised a helpline ticket for the following, but thought I might put this to anyone interested:-

6600M, iMac Pro, and SmartSDR for Mac smart control.

For weeks, this combo has worked very well for me. Yesterday, when I turned on it my usual way, I got the thrice-blinking led, and no boot-up. I shut down, disconnected the ethernet cable, re-booted and all was well. i.e. the free-standing rig worked (thank goodness for the "Maestro" front panel built in). I found that when I then connected up the iMac ethernet cable, I was then able to then move over to SmartControl quite happily. Weird or what? I have checked alternative cables, fully pulled power, waited the prescribed minutes of wait-time before re-connect, etc, etc, etc.... I get the same result. Closing down and the restarting in my preferred way, and back came the blinking reds. So the only way I can get SmartSDR Smart control is to disconnect iMac, boot up the 6600M, then hook up the ethernet cable after I have got to the screen for "RUN/SMART CONTROL" and then select accordingly.

I noticed that I did not hear the start-up fan-speed-test during attempt at boot-up which resulted in red-leds, whereas when I booted without the ethernet cable attached, the fan-speed-test did occur as you would normally expect.

Has anyone else had a similar problem?

Cheers. Mike. G4GWH

Comments

  • Erik Carling EI4KF
    Erik Carling EI4KF Member ✭✭✭✭

    Possible Persistence Database error. Export your current settings and do a factory reset.

  • Mike Steventon
    Mike Steventon Member ✭✭✭

    Thanks Eric. I tried factory reset, but the same problem exists. Just have to get used to connecting ethernet cable after main rig boot-up, until Flex can offer a solution.

  • Ted VE3TRQ
    Ted VE3TRQ Member ✭✭✭

    Do you perhaps have an IP address collision? The "M" section and the radio both need an IP address, and if either fails, you will get strange things happening. (6600M / SSDR Mac here).

  • Mike Steventon
    Mike Steventon Member ✭✭✭

    OK Ted. I have checked there is Ethernet IP for the front panel, and there is also IP address for the radio itself. My iMac Pro says it is using DHCP, so I think that is ok.

    Thanks. Mike.

  • Mike Steventon
    Mike Steventon Member ✭✭✭

    Re. This issue……..

    I now have a help desk response from FlexRadio in Austin. Hopefully it may just be a matter of swapping the SD card for a new one.

    I will update this report later, when I have “done the deed”.

    Mike G4GWH.

  • Mike Steventon
    Mike Steventon Member ✭✭✭

    Problem solved! Tim from Flex very kindly responded, and instructed a replacement 6600M.

    I am happy to report the replacement works 100%

    Well done FlaxRadio. Superb after-sales service!!

    Mike. G4GWH

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