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SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
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Installation of SmartSDR 3.2.31 for windows will not complete, crashes
Demetri SVØDR
Member ✭✭
Helllo,
I tried updating my pc to the new 3.2.31 (previous 3.1.12 working fine). Installations steps go fine:
1 Click run
2 Accept agreement
3 Installation location
4 Select components screen
5 Create desktop shortcut
6 Click install to continue
At this point it stops working. I dont see the next screen where it shows installation progress. It does not install anything on the pc. It closes and nothing happens
The pc is windows 10
I uninstalled previous 3.1.12 version
I downloaded the file again just in case it was corrupt
I restarted the pc
NO LUCK. It just wont install!
Anyone have a solution?
Thank you de SVØDR / KA9MOG
I tried updating my pc to the new 3.2.31 (previous 3.1.12 working fine). Installations steps go fine:
1 Click run
2 Accept agreement
3 Installation location
4 Select components screen
5 Create desktop shortcut
6 Click install to continue
At this point it stops working. I dont see the next screen where it shows installation progress. It does not install anything on the pc. It closes and nothing happens
The pc is windows 10
I uninstalled previous 3.1.12 version
I downloaded the file again just in case it was corrupt
I restarted the pc
NO LUCK. It just wont install!
Anyone have a solution?
Thank you de SVØDR / KA9MOG
0
Comments
-
This now seems very comon, try this it has worked for everyone who has posted with the same issue.
- Right click on the .exe file for the new version where you downloaded it
- Select Troubleshoot compatibility
- Choose 'Try recommended settings'
- Click 'Test the program
73
Rich
1 -
I have created a ticket for this issue.
1
This discussion has been closed.
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