Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Installation of SmartSDR 3.2.31 for windows will not complete, crashes
Demetri SVØDR
Member ✭✭
Helllo,
I tried updating my pc to the new 3.2.31 (previous 3.1.12 working fine). Installations steps go fine:
1 Click run
2 Accept agreement
3 Installation location
4 Select components screen
5 Create desktop shortcut
6 Click install to continue
At this point it stops working. I dont see the next screen where it shows installation progress. It does not install anything on the pc. It closes and nothing happens
The pc is windows 10
I uninstalled previous 3.1.12 version
I downloaded the file again just in case it was corrupt
I restarted the pc
NO LUCK. It just wont install!
Anyone have a solution?
Thank you de SVØDR / KA9MOG
I tried updating my pc to the new 3.2.31 (previous 3.1.12 working fine). Installations steps go fine:
1 Click run
2 Accept agreement
3 Installation location
4 Select components screen
5 Create desktop shortcut
6 Click install to continue
At this point it stops working. I dont see the next screen where it shows installation progress. It does not install anything on the pc. It closes and nothing happens
The pc is windows 10
I uninstalled previous 3.1.12 version
I downloaded the file again just in case it was corrupt
I restarted the pc
NO LUCK. It just wont install!
Anyone have a solution?
Thank you de SVØDR / KA9MOG
0
Comments
-
This now seems very comon, try this it has worked for everyone who has posted with the same issue.
- Right click on the .exe file for the new version where you downloaded it
- Select Troubleshoot compatibility
- Choose 'Try recommended settings'
- Click 'Test the program
73
Rich
1 -
I have created a ticket for this issue.
1
This discussion has been closed.
Categories
- All Categories
- 244 Community Topics
- 2.1K New Ideas
- 481 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 132 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 162 DAX
- 348 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 746 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 722 Genius Products
- 388 Power Genius XL Amplifier
- 250 Tuner Genius XL
- 84 Antenna Genius
- 225 Shack Infrastructure
- 150 Networking
- 366 Remote Operation (SmartLink)
- 120 Contesting
- 580 Peripherals & Station Integration
- 114 Amateur Radio Interests
- 805 Third-Party Software