DAXIQ out ....what software can be used on DAXIQ ???

Hi Bent,

I am surprised no has replied. I use DAX IQ for CW Skimmer. I use in conjunction with Slice Master.

Regards,

Mick

Ben

It is disappointing that flex has reduced it’s involvement in ham radio. The forum was off the air for a while due to vendor fallout, and it seems we lost several contributors due to that. When the new forum software was set up, flex said they were recommitting to supporting the forum, but as you see, there isn’t much presence here. Along with a lack of software updates, it seems support is slipping away.

My experience with Flex has been different. I’ve found them to be very responsive to my questions. I’ve had several conversations with Eric regarding problems (or perceived problems) with the TCP/IP API. He has been very helpful and provided a development version of SmartSDR for me to test. It only took them 2 weeks to fix the bug I found back in June.

What you’re seeing is the growing pains of a small company that provided excellent one-on-one customer service that tripled in size this year and is now much larger and less personal. It will take time for the new recruits to learn the Flex way. Hopefully that will happen.

Lynn, KU7Q

My experience with Flex has been different. I’ve found them to be very responsive to my questions. I’ve had several conversations with Eric regarding problems (or perceived problems) with the TCP/IP API. He has been very helpful and provided a development version of SmartSDR for me to test. It only took them 2 weeks to fix the bug I found back in June.

What you’re seeing is the growing pains of a small company that provides excellent one-on-one customer service but has now tripled in size this year so it is now much larger and less personal. It will take time for the new recruits to learn the Flex way. Hopefully that will happen.

Lynn, KU7Q

Lynn's optimism is likely well founded and indeed just before Christmas, Flex produced a newsletter outlining the changes and challenges that 2020 brought to the company. So they have the ham side in mind. On the flip side, here in Europe if you are a member of several Clubs and Societies and read their respective membership Boards, there is an increasing level of complaint and criticism aimed at poor hardware reliability, lack of software fixes and poor comunication with the German repair centre. Flex has a much worse reputation here now than 1 year ago whilst sales of Expert Electronics' radios has grown enormously. The complaints that bedevil Flex are rarely levelled at EE. I do wish Flex would get on top of it all because the potential of the Flex range, if it could have better quality control and an active software update schedule, is enormous.