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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
I cannot connect to my 6300
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Sam
Member ✭✭
I have been having trouble connecting to my Flex 6300. When I select the radio and click on connect the SmartSDR program would just hang. After about a dozen attempts SmartSDR showed UPDATE. I attempted this a few times while the radio was connected directly to my laptop via ethernet cable. Again the program would just hand. I then connect the radio directly to my router with an ethernet cable. The radio was recognized and the upgrade started, green light turned purple. It has "completed" the yellow status bar has gone all the way to the right. But has been at this status for the past hours. Yellow bar all the way to the right and light is still purple. Any suggestions?
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Comments
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Forgot to add that I just downloaded the update to SmartSDR. I have installed an am using SmartSDR 2.6.10
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I had a similar experience with my 6400---this is probably a long long shot, but for me, I was talked into loading the McAfee virus program on my PC----that was the culprit---I ended up completely uninstalling it, and all worked just fine! Have you recently changed your virus program?0
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If the radio hangs without doing anything, shut down and try again. If you have to just pull the power plug on the back, do so. the radio should resume the upload
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I would suggest opening a ticket with support.
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Try the things suggested here before a support ticket. That is why this forum is here. Many times it is just a simple thing to fix.
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The other time this happened, I think the SDR software got corrupted--I ended up uninstalling the program, and then re-installing it---make sure you also delete the CAT and VAX programs as I think maybe the drivers also got contaminated....they will automatically load back in upon installation0
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OK guys thanks! I unplugged the radio and totally uninstalled all the SmartSDR software and reloaded everything. It updated and I am on the air!! Thanks for the help. I was worried about just unplugging the radio, didn't want to totally corrupt it and end up with a huge paperweight0
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Just think of all the paper it can hold down!
Glad U got her going !!! Flex withdrawal is hard !
73 N8AUM0
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