Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Stuck on "Please wait..." screen

Member
edited May 2020 in FLEX-6000 Signature Series
Flex 6600M hangs at "Please wait..." screen. It hangs here forever. 

Tried 5 second reset. 

Removed power completely for a minute+

If you go to the version screen, and try and load a different version, then it sometimes shuts down before it finishes (downgrade or upgrade). Sometimes it makes it to the end of the firmware upgrade (step 2 of 4). It doesn't progress past this.

Log In does not let you enter any characters into the fields. 

Sometimes it flashes red (code of 1 flash) after it shuts down.

I have run out of things to try. 

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Answers

  • Member ✭✭
    edited May 2020
    Happen me after 4 try’s it worked
  • Member
    edited October 2019
    Thank you for replying. I'm well past 4 tries but can keep it up for a while longer. Did the problem go away permanently after the 4th?
  • Member ✭✭
    edited October 2019
    Yes
  • Member
    edited October 2019
    No luck. Now over 60 restarts and long gaps with it disconnected.

    The icon for ethernet is red X. No lights on ethernet. Tried different cables. Router definitely working. 
  • Member ✭✭
    edited October 2019
    Have you validated that your WiFi connection is working OK??
  • Member ✭✭
    edited December 2019

    Did you try a Factory Reset  as opposed to a simple power off/on?

    I don't have the 6400M but I'm sure your manual has the procedure. 

    Roy - W5TKZ
  • Member
    edited October 2019
    Update!

    https://youtu.be/MqO9LL4ucSc

    Here's the trailer for an exciting new film about the misadventures of two machined copper heatsinks. This is our entry in the "Best Tech Support Request" Category at the Flex Banquet Awards Ceremony at Hamvention.
  • Member
    edited October 2019
    Yes, several times. Thank you for the suggestion!
  • Member
    edited October 2019
    Thank you Robert for writing me!

    I don't use wifi with the flex. It's connected via ethernet to a router. All of the networking equipment is working well. 
  • Member
    edited October 2019
    Can't wait for the full release...

Leave a Comment

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Quick Links

Categories