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SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
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The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
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If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
Stuck on "Please wait..." screen
Options
Abraxas3d
Member
Flex 6600M hangs at "Please wait..." screen. It hangs here forever.
Tried 5 second reset.
Removed power completely for a minute+
If you go to the version screen, and try and load a different version, then it sometimes shuts down before it finishes (downgrade or upgrade). Sometimes it makes it to the end of the firmware upgrade (step 2 of 4). It doesn't progress past this.
Log In does not let you enter any characters into the fields.
Sometimes it flashes red (code of 1 flash) after it shuts down.
I have run out of things to try.
Tried 5 second reset.
Removed power completely for a minute+
If you go to the version screen, and try and load a different version, then it sometimes shuts down before it finishes (downgrade or upgrade). Sometimes it makes it to the end of the firmware upgrade (step 2 of 4). It doesn't progress past this.
Log In does not let you enter any characters into the fields.
Sometimes it flashes red (code of 1 flash) after it shuts down.
I have run out of things to try.
0
Answers
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Happen me after 4 try’s it worked1
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Thank you for replying. I'm well past 4 tries but can keep it up for a while longer. Did the problem go away permanently after the 4th?0
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Yes0
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No luck. Now over 60 restarts and long gaps with it disconnected.
The icon for ethernet is red X. No lights on ethernet. Tried different cables. Router definitely working.0 -
Have you validated that your WiFi connection is working OK??0
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Did you try a Factory Reset as opposed to a simple power off/on?
I don't have the 6400M but I'm sure your manual has the procedure.
Roy - W5TKZ1 -
Update!
https://youtu.be/MqO9LL4ucSc
Here's the trailer for an exciting new film about the misadventures of two machined copper heatsinks. This is our entry in the "Best Tech Support Request" Category at the Flex Banquet Awards Ceremony at Hamvention.
1 -
Yes, several times. Thank you for the suggestion!0
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Thank you Robert for writing me!
I don't use wifi with the flex. It's connected via ethernet to a router. All of the networking equipment is working well.0 -
Can't wait for the full release...1
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