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Unhandled Error

Dave KØKQ
Dave KØKQ Member
edited October 2019 in FLEX-6000 Signature Series
Windows 10, SSDR 2.51, Flex 6300 and 6500. 

Trial period on CAT expired!

Smartlink failed a month ago, opened a ticket, Tim says I need a new router. Despite what the manual says, Smartlink does not work with all internet connections. New problem today. Maybe related or not.

CAT has failed, Unhandled Error. Anyone with ideas? Program is disabled, can't even try the usual CAT remedies. 


Here is the screen:

---------------------------
Unhandled Error
---------------------------
SmartSDR CAT (v2.5.1.208): An unhandled error has occurred: The invocation of the constructor on type 'CatWPF.MainWindow' that matches the specified binding constraints threw an exception.


Inner Exception: Trial period is expired.
Program is disabled now.


   at FabulaTech.VSPK.FTVSPKControl.CreateExceptionAndError(FTVSPKErrorCode EC)


   at FabulaTech.VSPK.FTVSPKControl.Enable(Boolean Enable)


 
 at CatWPF.VSP.FTVirtualSerialPortAPI.Init()


   at CatWPF.MainWindow..ctor()
---------------------------
OK   
---------------------------

Thanks all, Dave


Comments

  • Craig Williams
    Craig Williams Member ✭✭
    edited September 2019
    I got a trial period expired message once. Ended up removing all the Flex and DAX and CAT software per Tim's memo. Re-installed everything and no problems since.
  • Pat N6PAT
    Pat N6PAT Member ✭✭
    edited September 2019
    It's interesting that it was a "Trial Period" error when Flex does not offer a trial period of SSDR. Perhaps they originally intended to provide one.

    I suggested a while back that they offer a trial period so owners can decide if a new release is right for them before shelling out $199. This is a common practice with most software packages.


  • Craig Williams
    Craig Williams Member ✭✭
    edited September 2019
    The Trial period error came from the CAT program not SSDR.
  • Pat N6PAT
    Pat N6PAT Member ✭✭
    edited September 2019
    Splitting hairs. It's all part of the operating package.
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited September 2019
    In running Smartlink since 2013, I have never seen this error message and while CAT might have caused it, it may be related to some other library that is part of Windows.

    I would recommend the following:
    • Uninstall all copies of SmartSDR
    • Make sure your computer is fully up to date on all maintenance - it is possible it is related to his
    • Re-install the version of SmartSDR you are using
    This is not related to your router at all.  

    You don't say which version of windows you are using and if you are up to date on maintenance.  That might help debug this a bit.

    Mike va3mw




  • Craig Williams
    Craig Williams Member ✭✭
    edited September 2019
    They never said but the error message would suggest they bought CAT from FabulaTech and just plugged in the Flex name. Not that there is any thing wrong with doing that.

  • Dave KØKQ
    Dave KØKQ Member
    edited September 2019
    Thank you all, got rid of CAT expiration.

    Using Tim's procedure, uninstalled/reinstalled SSDR.

    Working on Smartlink issues now. Wish the Flex 6000 platform was more stable.

  • Pat N6PAT
    Pat N6PAT Member ✭✭
    edited September 2019
    Sounds like a Seinfeld episode

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