smartlink

Gary · September 2019

I have followed the SmartLink for IOs and looked through the conversations, but I' m not having any luck connecting away from my home network. I'm signed into SmartLink. My iPhone see's the radio, but the button is not available. I've tried to set up the ports forwarding on my Netgear R6220, but not having any luck with it listing ports 4993 and 4994. Anyone have any step by step instructions to help me. Sorry, I just can't have any connection success away from home. Everything works well when I'm on the home wireless.
Thank you in advance for any help. Gary KG5CW

NX6D Dave · September 2019

I can't help with iPhone issue (if there is one), but I can tell you that you need to set up the router differently than I think you have described. I've looked at this router's instructions and I see it supports UPnP. SmartLink uses UPnP when it is available and that is definitely the way to go if you can.

The router's instructions describe how to turn UPnP on. Once you've done that, you should go back to the SmartLink configuration and select "automatic" configuration. This will send a UPnP request to the router which should open and forward the necessary ports.

All of this is assuming your router is the only router in your LAN. If your ISP gave you a router and you've put the R6220 router behind it (cascaded routers), some special steps will be needed.

You haven't said if you have tested the SmartLink connection from the radio using the "test" button. If that works, then your ports are correctly forwarded and no additional changes are needed. If that doesn't work, then there is no need to look elsewhere for a problem. The "test" button tests the communication paths from the radio to the outside world and back. If it doesn't work, nothing will work from the outside.

Erika - KØDD · September 2019

I just commented about open routers with UPnP push and port forwarding turned on a couple weeks ago... That swings the barndoors wide open for every hacker to access ports on every computer on your network.

Windows where most of my current experience is for instance is notorious for its security configuration changing during updates... I just noticed a couple days ago the switch to allow outside configuration of my computer was on .... I am very dedicated to shutting loopholes to hackers. Get the correct port numbers, and the correct protocols and open those discrete ports only. I have permanent NAT reservations by MAC address for each machine. My network password is random and complex. Time for tech support to comment on this with setup for that software. Erika DD.

Mike-VA3MW · September 2019

Hi Gary

Like Dave said, make sure uPNP is turned on. If it is, you should not have to touch your router at all. It is automatic.

Make sure you have a look at the manual for SmartSDR. Section 9 has a well written description on how to walk through setting it up. If you have any questions at any point of those instructions, do not hesitate to ask.

Mike

NX6D Dave · September 2019

If you want to run with UPnP off, and configure port forwarding by hand, that's your prerogative. UPnP exists for the purpose it is being put to in this case. Explaining how to configure port forwards for the hundreds of different routers out there is an impossible task.

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