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Quick, Professional Service

George KF2T
George KF2T Member ✭✭✭
edited July 2019 in FLEX-6000 Signature Series
Quick shout out to Tim, David, and Katie at Flex. When my 6600 developed a sticky relay, Tim quickly confirmed my warranty status and alerted the mothership to expect my rig. David did a thorough job and repaired a couple of things I had not even noticed or expected. Now, just a couple of days after two weeks in Austin, Katie is shipping my baby home. Great team effort from a great bunch of folks. Thank you all.

Comments

  • K1UO Larry
    K1UO Larry Member ✭✭✭
    edited July 2019
    Great news George.  Hope my 6600 is turned around as fast.  It developed a fan problem with the large 120mm front fan.   It should be there Monday to go into the repair system.
  • Joe N3HEE
    Joe N3HEE Member ✭✭
    edited July 2019
    Ah those pesky 120mm fans! I’ve had to replace one too. I did it myself with OK from Flex. The fan was dead on arrival when I bought my radio. I was too excited and too impatient to send it back so I ordered a new fan at my expense and put it in. I was up and running in two days. Sent the bad fan back to Flex for an autopsy at their expense. The new fan probably has thousands of hours on and it’s still going strong. I think they probably had a bad batch of fans ?

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