Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Remote PC Support - pay as you go
Options

Mike-VA3MW
Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
Hi All
I want to know if anyone has tried AVG Technical support?
https://www.avg.com/en-ww/avg-go-tech-support
I have some friends who have suggested AVG for getting their neighbours and not so close friends
network configured and have suggested that they give AVG a call.
Has anyone used them?
They quote this and it starts at $79 per call, but they have a bit higher rate for more complex things.
PCs, laptops, smartphones, tablets, smart TVs, cameras, printers, scanners, game consoles...your home is more complicated than ever. Our highly trained and qualified teams can remotely diagnose and fix anything that's not working and driving you up the wall.
I want to know if anyone has tried AVG Technical support?
https://www.avg.com/en-ww/avg-go-tech-support
I have some friends who have suggested AVG for getting their neighbours and not so close friends

Has anyone used them?
They quote this and it starts at $79 per call, but they have a bit higher rate for more complex things.
PCs, laptops, smartphones, tablets, smart TVs, cameras, printers, scanners, game consoles...your home is more complicated than ever. Our highly trained and qualified teams can remotely diagnose and fix anything that's not working and driving you up the wall.
0
Comments
-
I have not used this particular service. However, I would suggest that you avoid all types of phone support for the reason that many are either scams, very expensive, and generally not worth it. It's better to find a knowledgeable and trustworthy friend who is willing to help. Products such as Teamviewer and Anydesk make is easy for friends to remote into your machine and help you.
My two cents.
0 -
I think even more to the point, very few of these "support services" have any idea of the somewhat specialized needs of Flex remote operation. They are mostly geared to getting your printer up and running :-(
0 -
Did a little bit of digging - a number of reviews such as the following:
Original review: May 2, 2019
Looks like their billing practices are sketchy.
I see today that the billing issue I'm having is very common. Go figure. Just like some of the other reviews I cancelled AND uninstalled AVG a week give or take a few days into the free trial and thought nothing more of it. Then today I get an email about an automatic renewal for 49.99. I contact "customer service" the "premium customer service" as they are called (complete waste of time) only for them to tell me they cannot help me, that I must find my original email that has the license/serial number of the product and order number and submit a ticket/cancellation request AGAIN. Not sure what's so premium about a department that could not even help with cancellation.
0 -
I here what you are saying, but this is why I mention that it may be true, not in all cases.
I have tried a few of them on a 'test' box with great success including this one. It went as expected, but then, I already had a solution in my head.
I have used AVG PC Tuneup for years on a subscription basis, and it has worked well and I continue to renew it.
Ted, I found AVG's reply to your comment above and AVG jumped on it to resolve the situation. And, yes, that was for their AV product.
I'm trying to find someone who has this specific product support. (not the AV subscription)
0
Leave a Comment
Categories
- All Categories
- 328 Community Topics
- 2.1K New Ideas
- 593 The Flea Market
- 7.8K Software
- 6.2K SmartSDR for Windows
- 168 SmartSDR for Maestro and M models
- 396 SmartSDR for Mac
- 260 SmartSDR for iOS
- 246 SmartSDR CAT
- 179 DAX
- 369 SmartSDR API
- 9.1K Radios and Accessories
- 15 Aurora
- 161 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 909 Maestro
- 51 FlexControl
- 854 FLEX Series (Legacy) Radios
- 873 Genius Products
- 446 Power Genius XL Amplifier
- 312 Tuner Genius XL
- 115 Antenna Genius
- 278 Shack Infrastructure
- 196 Networking
- 438 Remote Operation (SmartLink)
- 135 Contesting
- 723 Peripherals & Station Integration
- 136 Amateur Radio Interests
- 942 Third-Party Software