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Ethernet/WI FI not working together after latest update of SDR software

Kevin J. Darrah
Kevin J. Darrah Member ✭✭
edited July 2019 in FLEX-6000 Signature Series
For the past 4 months, no issues with the Flex 6400 connected to the Ethernet port on my Laptop while I used the internet thru my WI FI card …. After the latest update everytime I try to use the internet it locks up the Flex screen and compiles a bunch of noise through my sound card to the speakers. 

Anyone else have any problem with this? I wish I never would have went for the software update, now when I try to revert back to the previous software the condition continues. 

Thanks. 

Answers

  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited July 2019
    did you do the factory reset? for starters after install?
  • Kevin J. Darrah
    Kevin J. Darrah Member ✭✭
    edited June 2019
    Yes.... I did the factory reset.... followed the directions to a T to revert back to the previous software 
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited June 2019
    This is not a common problem people are having with the update.
    Check you ethernet connections and reset your modem.
  • Kevin J. Darrah
    Kevin J. Darrah Member ✭✭
    edited June 2019
    Already did... Used a new CAT 7 cable ... Same result. Time too open up a help desk ticket I guess.
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited June 2019
    They will get you going...

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