Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Ethernet/WI FI not working together after latest update of SDR software

Kevin J. Darrah
Kevin J. Darrah Member ✭✭
edited July 2019 in FLEX-6000 Signature Series
For the past 4 months, no issues with the Flex 6400 connected to the Ethernet port on my Laptop while I used the internet thru my WI FI card …. After the latest update everytime I try to use the internet it locks up the Flex screen and compiles a bunch of noise through my sound card to the speakers. 

Anyone else have any problem with this? I wish I never would have went for the software update, now when I try to revert back to the previous software the condition continues. 

Thanks. 

Answers

  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited July 2019
    did you do the factory reset? for starters after install?
  • Kevin J. Darrah
    Kevin J. Darrah Member ✭✭
    edited June 2019
    Yes.... I did the factory reset.... followed the directions to a T to revert back to the previous software 
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited June 2019
    This is not a common problem people are having with the update.
    Check you ethernet connections and reset your modem.
  • Kevin J. Darrah
    Kevin J. Darrah Member ✭✭
    edited June 2019
    Already did... Used a new CAT 7 cable ... Same result. Time too open up a help desk ticket I guess.
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited June 2019
    They will get you going...

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories