Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Tim bails me out again (Win 10 1903 es DAX)
Chuck
Member
After a Win 10 update (The May 1903) DAX was all fouled up. Help Desk ticket submitted.
TeamViewer invoked, Tim took control and I spent about 10 minutes marveling at his speed. Couple of dozen clicks and he was finished, set-up verified and checked and I was back on.
Thanks Flex support team for same day service.
Chuck
TeamViewer invoked, Tim took control and I spent about 10 minutes marveling at his speed. Couple of dozen clicks and he was finished, set-up verified and checked and I was back on.
Thanks Flex support team for same day service.
Chuck
0
Comments
-
I'm waiting my turn...0
-
A little practice on Tim's reinstall of SmartSDR takes about the same amount of time. On some wintry night, with nothing better to do than drink hot chocolate, practice removing and installing SmartSDR. An investment in time well spent.
Jim, K6QE0 -
Yep, ur right Jim.....I did the uninstall/reinstall/restart until my dance card was full. Windows had changed around the DAX titles in sound config among other things I would surmise. Seems like every 3rd update or so to Win10 throws me off.
1 -
Same thing happened to me. Those drivers for some reason don't want to change after Windows decides it knows better. Tim also got me going quickly. WooHoo!0
-
Not quite the same thing Jim. After an update, Windows decided to rename every single driver to DAX IQ -01 and incremented the number. That's every driver. Dax channels, DAX Reserved, DAX TX. And doggone it, they were persistent. REboots, reinstalls - even my scorced earth method.
Tim Got me fixed pretty quickly. And Jay is also a good hand at repairing the problem.
Now I can do it myself, but the first time is a bit confusing.
0 -
At the Problem, or the Fix?0
-
0
Leave a Comment
Categories
- All Categories
- 244 Community Topics
- 2.1K New Ideas
- 481 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 132 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 162 DAX
- 348 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 747 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 722 Genius Products
- 388 Power Genius XL Amplifier
- 250 Tuner Genius XL
- 84 Antenna Genius
- 225 Shack Infrastructure
- 150 Networking
- 366 Remote Operation (SmartLink)
- 120 Contesting
- 580 Peripherals & Station Integration
- 114 Amateur Radio Interests
- 805 Third-Party Software