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Tim bails me out again (Win 10 1903 es DAX)

Chuck
Chuck Member
edited June 2019 in SmartSDR for Windows
After a Win 10 update (The May 1903) DAX was all fouled up. Help Desk ticket submitted.
TeamViewer invoked, Tim took control and I spent about 10 minutes marveling at his speed. Couple of dozen clicks and he was finished, set-up verified and checked and I was back on.
Thanks Flex support team for same day service.
Chuck

Comments

  • dlwarnberg
    dlwarnberg Member ✭✭
    edited June 2019
    I'm waiting my turn... 
  • Jim Gilliam
    Jim Gilliam Member ✭✭
    edited June 2019
  • Chuck
    Chuck Member
    edited June 2019
  • Michael N3LI
    Michael N3LI Member ✭✭
    edited June 2019
    Same thing happened to me. Those drivers for some reason don't want to change after Windows decides it knows better. Tim also got me going quickly. WooHoo!
  • Michael N3LI
    Michael N3LI Member ✭✭
    edited June 2019
    Not quite the same thing Jim. After an update, Windows decided to rename every single driver to DAX IQ -01 and incremented the number. That's every driver. Dax channels, DAX Reserved, DAX TX. And doggone it, they were persistent. REboots, reinstalls - even my scorced earth method. 

    Tim Got me fixed pretty quickly. And Jay is also a good hand at repairing the problem. 

    Now I can do it myself, but the first time is a bit confusing. 





  • Michael N3LI
    Michael N3LI Member ✭✭
    edited June 2019
    At the Problem, or the Fix?
  • Jay Nation
    Jay Nation Member ✭✭
    edited June 2019

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