Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Tim bails me out again (Win 10 1903 es DAX)
Chuck
Member
After a Win 10 update (The May 1903) DAX was all fouled up. Help Desk ticket submitted.
TeamViewer invoked, Tim took control and I spent about 10 minutes marveling at his speed. Couple of dozen clicks and he was finished, set-up verified and checked and I was back on.
Thanks Flex support team for same day service.
Chuck
TeamViewer invoked, Tim took control and I spent about 10 minutes marveling at his speed. Couple of dozen clicks and he was finished, set-up verified and checked and I was back on.
Thanks Flex support team for same day service.
Chuck
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I'm waiting my turn...0
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Same thing happened to me. Those drivers for some reason don't want to change after Windows decides it knows better. Tim also got me going quickly. WooHoo!0
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Not quite the same thing Jim. After an update, Windows decided to rename every single driver to DAX IQ -01 and incremented the number. That's every driver. Dax channels, DAX Reserved, DAX TX. And doggone it, they were persistent. REboots, reinstalls - even my scorced earth method.
Tim Got me fixed pretty quickly. And Jay is also a good hand at repairing the problem.
Now I can do it myself, but the first time is a bit confusing.
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At the Problem, or the Fix?0
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