Skip to content
  • Register
    • Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
    Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

    SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
    SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
    Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
    Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
    Antenna Genius Utility v4.1.8
    If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
    Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

    Problem with licensing SDRiOS on replacement iPhone

    Member
    edited March 2019 in SmartSDR for iOS
    I've purchased SmartSDR for iOS last year along with a couple of the tools and been successfully using it on my iPhone 7+.  

    Yesterday I purchased a replacement iPhone XSmax and the AT&T store set it up for me.  The SmartSDR for iOS transferred fine, but when I tried to use it this morning I got a message telling me to go to the TOOLS menu and purchase the app.  I figured I'd play along up to the point where Apple wanted $59.95.  I did not proceed.

    After searching this forum I found a previous question that related to this.  The official response said that there should be no problem if it was for the same Apple Store account.  I am still not convinced to proceed because the Apple Store was asking for my fingerprint authorization for the $59.95.  My experience is Apple is like a black hole, money goes in, but never comes back!

    Any ideas?

    Answers

    • Member ✭✭
      edited March 2019
      You won’t have a problem if you are using exactly the same account as when you purchased the app originally. This true for your other apps as well. I have done the same thing you did and had not have any issue with Apple giving me credit for what I had previously purchased as one would expect. I use the iOS app and love it. I get lots of complements from those I talk to about the quality. Watts K4QJZ
    • Member ✭✭
      edited March 2019
      Chuck,
      In tools to the left of "Buy" is "Restore" that should work for the Apple ID you paid for it with.
      Andrew VK5CV

    Leave a Comment

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    Sign In
    Register

    Quick Links

    Categories