Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Problem with licensing SDRiOS on replacement iPhone
Chuck Hallett
Member
I've purchased SmartSDR for iOS last year along with a couple of the tools and been successfully using it on my iPhone 7+.
Yesterday I purchased a replacement iPhone XSmax and the AT&T store set it up for me. The SmartSDR for iOS transferred fine, but when I tried to use it this morning I got a message telling me to go to the TOOLS menu and purchase the app. I figured I'd play along up to the point where Apple wanted $59.95. I did not proceed.
After searching this forum I found a previous question that related to this. The official response said that there should be no problem if it was for the same Apple Store account. I am still not convinced to proceed because the Apple Store was asking for my fingerprint authorization for the $59.95. My experience is Apple is like a black hole, money goes in, but never comes back!
Any ideas?
Yesterday I purchased a replacement iPhone XSmax and the AT&T store set it up for me. The SmartSDR for iOS transferred fine, but when I tried to use it this morning I got a message telling me to go to the TOOLS menu and purchase the app. I figured I'd play along up to the point where Apple wanted $59.95. I did not proceed.
After searching this forum I found a previous question that related to this. The official response said that there should be no problem if it was for the same Apple Store account. I am still not convinced to proceed because the Apple Store was asking for my fingerprint authorization for the $59.95. My experience is Apple is like a black hole, money goes in, but never comes back!
Any ideas?
0
Answers
-
You won’t have a problem if you are using exactly the same account as when you purchased the app originally. This true for your other apps as well. I have done the same thing you did and had not have any issue with Apple giving me credit for what I had previously purchased as one would expect. I use the iOS app and love it. I get lots of complements from those I talk to about the quality. Watts K4QJZ0
-
Chuck,
In tools to the left of "Buy" is "Restore" that should work for the Apple ID you paid for it with.
Andrew VK5CV
1
Leave a Comment
Categories
- All Categories
- 354 Community Topics
- 2.1K New Ideas
- 618 The Flea Market
- 8K Software
- 3 SmartSDR+
- 6.3K SmartSDR for Windows
- 175 SmartSDR for Maestro and M models
- 413 SmartSDR for Mac
- 267 SmartSDR for iOS
- 252 SmartSDR CAT
- 188 DAX
- 376 SmartSDR API
- 9.2K Radios and Accessories
- 24 Aurora
- 217 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 923 Maestro
- 53 FlexControl
- 861 FLEX Series (Legacy) Radios
- 897 Genius Products
- 456 Power Genius XL Amplifier
- 325 Tuner Genius XL
- 116 Antenna Genius
- 286 Shack Infrastructure
- 201 Networking
- 445 Remote Operation (SmartLink)
- 140 Contesting
- 759 Peripherals & Station Integration
- 139 Amateur Radio Interests
- 979 Third-Party Software