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FLEX-6500 will not receive.

Member
edited June 2020 in SmartSDR for Windows
No traffic is seen in waterfall. I do hear noise. Antenna works okay on a Icom-7100. I am a new user. This Flex-6500 worked okay prior to antenna change. New antenna tunes okay.

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Comments

  • Member ✭✭✭
    edited February 2019
    Usually when that happens to me, I have inadvertently selected another antenna or transporter port for receive. Check there first. 

    If that doesn't work, switch your antenna to another port and try there.


  • Member ✭✭✭
    edited November 2019
    Switching between ant1/ant2, what does it do?

    If you get nothing on ant1 or ant2, I would suggest a helpdesk ticket as your radio may need to be returned for repair... but try both ports first.


  • Member
    edited June 2020
    Switching ant1/ant2, no difference.
  • Member
    edited April 2018
    Neg. results.

  • Member ✭✭✭
    edited April 2018
    should then follow Ria's advice,helpdesk...
  • Member ✭✭✭
    edited April 2018
    Another quick check - make sure you don't have "Loop" selected on either of the ANT1 or ANT2 selections.
  • Member
    edited April 2018
    Check.

  • Member ✭✭✭
    edited April 2018
    Sorry to be the bearer of bad news then:

    https://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Sup...

    Open a ticket and they'll get back to you. 
  • Administrator, FlexRadio Employee admin
    edited April 2018
    I would do a factory reset to make sure there isn't a setting that is causing a problem.  You press and hold the OK button while powering on the radio.  After the front panel display counts down to 0 and the power LED turns white, release the OJ button.

    Then try using the RX-A port and select it as the RX antenna.
  • Member ✭✭
    edited April 2018
    This is a real stab in the dark - but one time I was wondering why my radio wasan't working. I fooled around for a half hour before I figured out I was connected to my dummy load. Yikes!
  • Member
    edited April 2018
    I can see where that could occur for sure, but not it. Thanks for your response.
  • Member
    edited April 2018
    Thank you. This has been done to no avail.

  • Member
    edited April 2018
    Have not tried the RX-A port. Will have to research this. The radio is at the E. O. C. in my county and I volunteer there, so I will try this asap. Thanks.

  • Member
    edited April 2018
    Tim it is not transmitting either.

  • Administrator, FlexRadio Employee admin
    edited April 2018
    This issue ended up being a hardware problem that was triaged and handled by the HelpDesk as an RMA to service.

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