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SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
FLEX-6500 will not receive.
Ken Howard
Member
No traffic is seen in waterfall. I do hear noise. Antenna works okay on a Icom-7100. I am a new user. This Flex-6500 worked okay prior to antenna change. New antenna tunes okay.
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Comments
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Usually when that happens to me, I have inadvertently selected another antenna or transporter port for receive. Check there first.
If that doesn't work, switch your antenna to another port and try there.
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Switching between ant1/ant2, what does it do?
If you get nothing on ant1 or ant2, I would suggest a helpdesk ticket as your radio may need to be returned for repair... but try both ports first.
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Switching ant1/ant2, no difference.
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Neg. results.
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should then follow Ria's advice,helpdesk...0
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Another quick check - make sure you don't have "Loop" selected on either of the ANT1 or ANT2 selections.0
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Check.
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Sorry to be the bearer of bad news then:
https://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Sup...
Open a ticket and they'll get back to you.0 -
I would do a factory reset to make sure there isn't a setting that is causing a problem. You press and hold the OK button while powering on the radio. After the front panel display counts down to 0 and the power LED turns white, release the OJ button.
Then try using the RX-A port and select it as the RX antenna.2 -
This is a real stab in the dark - but one time I was wondering why my radio wasan't working. I fooled around for a half hour before I figured out I was connected to my dummy load. Yikes!0
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I can see where that could occur for sure, but not it. Thanks for your response.
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Thank you. This has been done to no avail.
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Have not tried the RX-A port. Will have to research this. The radio is at the E. O. C. in my county and I volunteer there, so I will try this asap. Thanks.
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Tim it is not transmitting either.
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This issue ended up being a hardware problem that was triaged and handled by the HelpDesk as an RMA to service.1
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