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Error new version 2.1.33 Flex 6500

Member ✭✭
edited June 2020 in FLEX-6000 Signature Series
I'm having problems installing the new version,
these are the warning signs that appear to me,
I had never happened
any ideas?

error 1
image

error 2

image

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Comments

  • Member ✭✭✭
    edited November 2019
    Hi Javi, It’s probably your antivirus. Pause it while installing and updating the radio.
  • Member ✭✭
    edited March 2018
    Hola Ria, Thanks for the help tomorrow I will try to have what happens ;)
  • Administrator, FlexRadio Employee admin
    edited March 2018
    You may have to rerun the installer after you turn it off if virus protection removed the firmware files.
  • Member ✭✭
    edited November 2019
    I had similar problems installing a previous version. Even though I AM the
    Administrator - some programs will not install unless you right click (the .exe file) and "Run as Administrator"


  • Member ✭✭
    edited June 2020
    Windows 10 Pro 64bit, Avast Anti Virus still on, software upgrade ran without a hitch for my 6500! 
  • Member ✭✭✭
    edited March 2018
    SmartSDR doesn’t require admin privileges. I would strongly recommend against that.
  • Member ✭✭✭
    edited March 2018
    Usually we on the alpha team “seed” the file to our antivirus software vendors so when it is generally available they have a signature for it. So in that case it will work. Ria
  • Member ✭✭
    edited March 2018
    Tks Tim
  • Member ✭✭
    edited March 2018
    It went smoothly as usual with my Flex6500.  I had expected some new functionality with it, but ....
    I hope FRS updates SmartSDR more frequently with new functionalities.

    By the way, recent Windows Insider Preview, 17115.1 rs4_release, killed my DAX and forced me to go back to the previous version.  JFYI.

    73 de JI1BNU
    Ken Yamad
  • Member ✭✭✭
    edited March 2018
    This was simply a maintenance release.
  • Member ✭✭
    edited December 2019
    Anti-virus could the be cause of your problem, but it is also quite possible that you simply have a corrupted copy of the installer.  We had a similar problem reported in this forum a week or so ago that turned out to have been caused by a shaky Wi-Fi system that corrupted the file.  You might try simply downloading it again and trying again.

  • Member ✭✭
    edited March 2018
    No problem installing with BitDefender on.
    Bob
  • Administrator, FlexRadio Employee admin
    edited March 2018
    This is not an installer issue.  The installer elevates it's rights to Admin for the install.  If you have a 3rd party security app that circumvents the rights elevation, then this issue will occur.
  • Member ✭✭
    edited March 2018
    I have to disagree with Ria. The CD I got with my 6400 would give similar errors as above and would not install SmartSDR (Windows 10 and I am the administrator). When I right clicked on the .exe. and used "Run as Administrator" it installed just fine.
  • Member ✭✭
    edited March 2018
    All of my installs didn't require "Run As" I am local admin on my machine Windows 10 Pro 1703. I think it's an issue tied to each users computer.
  • Member ✭✭
    edited March 2018
    hi all OM´s
    Thanks for all the comments!!
    everything remains the same

    disable the antivirus - same warning windows
    disable the malware - everything is the same

    uninstall antiviruis and malware and everything remains the same
    uninstall the smartsdr version, I cleaned the registry and the same problem

    download 3 times the software see. 2.1.33 for doubts and the same problem

    reinstall version 2.1.32 and install without any problem -- %-)

    Windows 10 Ver 1709.

  • Member ✭✭
    edited May 2020
    I made a short video
    https://www.youtube.com/watch?v=6FNF2nCA4YI&feature=youtu.be
  • Member ✭✭✭
    edited March 2018
    If we take the error message "source file corrupted"  at face value, time for some checksums:

    unix:~/Downloads$ md5sum SmartSDR_v2.1.33_Installer.exe 
    01fb54245d192feb885add1e6c413380  SmartSDR_v2.1.33_Installer.exe

    and

    unix:~$ md5sum FLEX-6x00_v2.1.33.106.ssdr 
    a8fec6f6c09909cb3628de56909981c9  FLEX-6x00_v2.1.33.106.ssdr
    image

  • Member ✭✭
    edited March 2018
    the file FLEX-6x00_v2.1.33.187.ssdr in C: ProgramData FlexRadio Systems SmartSDR Updates - it is not generated

    I still have the FLEX-6x00_v2.1.32.104.ssdr

    If I ignore the error, it installs,
    but I do not want to update the equipment just in case :(
  • Member ✭✭
    edited March 2018
    the problem was not yet resolved.
    I will wait for a future update
    how rare that version 2.1.32 installs without any problem like all previous
    and this last one gives me error.
    thank you all for your messages
    73s
    Javi LU5FF
  • Member ✭✭✭
    edited March 2018
    I recently had to disable Avast due to stability issues. SmartSDR now running stable. I plane to introduce Avast again soon. Major issue was that it was interacting in some way with the com ports. Both the computer ones and VSP also. I think it is a localized issue at this point. I will update when I reintroduce Avast.
  • Member ✭✭
    edited April 2018
    HI OMs
    I have disabled the Antivirus as requested
    But the error remains
    I see there is no certificate added to the installer file

    ver. 2.1.32

    image


    Ver. 2.1.33

    image


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