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Low power to no output Flex 6300

Member ✭✭
edited December 2019 in SmartSDR for Windows
  • I am having power output issues with my Flex 6300  (Running Smart SDR 2.0.19) The radio shut down during a QSO and when I restarted the rig I was initially not getting any power output. 
  • I rebooted the 6300 and restored the factory default with no success in any increase in  power output (zero).
  • I defaulted back to an earlier version of SmartSDR 2.0.17 with no change in output (zero).
  • I changed my power supply, re installed Smart SDR 2.0.19 and did a few tests into a dummy load and was only then able to see a power output of 10 to 17 watts.
  • I suspect that either RF caused the initial shutdown or a possible spike in SWR (experiencing heavy rains at the time of the rig shutdown.)
  • Looking for some direction on what I should do next.  Full reinstall  (new download from website) of Smart SDR 2.0.19 ?   Suggestions ???  Thanks!!!

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Answers

  • Member ✭✭
    edited December 2019
    Tim,
    I don't think it is an issue of software. You have explained the hard rain at the time the radio quit.
    I suspect your radio was struck by a static charge in your antenna system and took out the radio.
    I would suggest placing a trouble ticket with Flex but they are closed now until Monday.
    Sorry to hear about your problem. Good Luck

    W5TKZ - Roy
  • Member ✭✭
    edited November 2017
    Thanks Roy... I suspect so.. the only thing that is confusing me is that the rig went from no power output to 10 to 17 watts after I tried a few different things.
  • Member ✭✭✭
    edited November 2017
    Make sure the power pole connectors on the back of the radio are getting a good connection. I have experienced low power due to this, also make sure your power supply is putting out close to 14 volts like it should.
  • Member ✭✭✭
    edited November 2017
    Try a hard reset, not just a re boot,,,and unplug power cable from the back for a min or so. Plug power cable back in and restart.
  • Member ✭✭
    edited November 2017
    check the power to your shack.  measure voltage with a multimeter in the power feed to your PS, and then the DC voltage from your PS to the Flex.


  • Member ✭✭
    edited November 2017
    In my 6500, on the main PCB, the main fuse plugs in just like an automobile fuse. I had a similar issue and found that reseating the fuse fixed the problem. I made sure the contacts were cleaned with a dab of Deoxit. Never happened again.
  • Member ✭✭
    edited November 2017
    Power looks fine... change power supplies and checked voltage..and good.
  • Member ✭✭
    edited November 2017
    I had a look...all OK there.
  • Administrator, FlexRadio Employee admin
    edited March 2018
    Test using the TUNE function into a dummy load.  Run the TUNE power up to 100 for each band starting on 160.  You should get a nominal 100W output.  If not open a HelpDesk support ticket.
  • Member ✭✭
    edited November 2017
    Thanks...I tested as per your suggestion with no increase in power output noted. I have contacted HelpDesk Support.


  • Member ✭✭
    edited March 2018
    A late update on my Flex problems,,,,
    Shipped it back and Flex gurus fixed the rig.
    Great service in a very busy time.
    Thanks Flex!
     

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