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Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.3 | SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.1.3 | SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
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Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Flex Support
Harold Rosee
Member ✭✭
I upgraded last night to V1.11.12. I ended up with a screen full of errors and couldn't get rid of them.
Normally I would have posted a question on the forum but some other Flex guys I was talking to on 75 told me the Flex support had really improved over the years and to just open a ticket.
So I gave it a try and entered a ticket late last night. I figured if I heard back in a week I would be lucky.
To my surprise when I looked at my phone early in the morning I already had a reply from Tim. What a smart guy. He hit the nail on the head the first time from the screen print I sent them.
So I guess it's worth giving them a try before blasting it out on the forum.
BTW, my problem was caused by my FlexControl knob. I just had to re-install it. I have a love hate relation with that thing but once it's set up correctly I can't do without it. For you guys operating with just a mouse you don't know what you missing. It does a lot more than you may think.
Anyway I just felt the need to post a thank you here to Tim.
Harold
W5ZZT
Normally I would have posted a question on the forum but some other Flex guys I was talking to on 75 told me the Flex support had really improved over the years and to just open a ticket.
So I gave it a try and entered a ticket late last night. I figured if I heard back in a week I would be lucky.
To my surprise when I looked at my phone early in the morning I already had a reply from Tim. What a smart guy. He hit the nail on the head the first time from the screen print I sent them.
So I guess it's worth giving them a try before blasting it out on the forum.
BTW, my problem was caused by my FlexControl knob. I just had to re-install it. I have a love hate relation with that thing but once it's set up correctly I can't do without it. For you guys operating with just a mouse you don't know what you missing. It does a lot more than you may think.
Anyway I just felt the need to post a thank you here to Tim.
Harold
W5ZZT
2
Comments
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I agree about Tim...my upgrade got "hung up" and I poked him on a private channel - the fix was simple. Just **** it and restart. It ran perfectly and it's working fine today. He's the MAN!
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I use both the track ball and the Flex control. Most of the time the Flex control is just for the volume.0
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I use mine for volume, AGC-t and now transmitter output. I use the knob for fine tuning the VFO.
I just wouldn't be without it.
0
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