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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Flex Support
Harold Rosee
Member ✭✭
I upgraded last night to V1.11.12. I ended up with a screen full of errors and couldn't get rid of them.
Normally I would have posted a question on the forum but some other Flex guys I was talking to on 75 told me the Flex support had really improved over the years and to just open a ticket.
So I gave it a try and entered a ticket late last night. I figured if I heard back in a week I would be lucky.
To my surprise when I looked at my phone early in the morning I already had a reply from Tim. What a smart guy. He hit the nail on the head the first time from the screen print I sent them.
So I guess it's worth giving them a try before blasting it out on the forum.
BTW, my problem was caused by my FlexControl knob. I just had to re-install it. I have a love hate relation with that thing but once it's set up correctly I can't do without it. For you guys operating with just a mouse you don't know what you missing. It does a lot more than you may think.
Anyway I just felt the need to post a thank you here to Tim.
Harold
W5ZZT
Normally I would have posted a question on the forum but some other Flex guys I was talking to on 75 told me the Flex support had really improved over the years and to just open a ticket.
So I gave it a try and entered a ticket late last night. I figured if I heard back in a week I would be lucky.
To my surprise when I looked at my phone early in the morning I already had a reply from Tim. What a smart guy. He hit the nail on the head the first time from the screen print I sent them.
So I guess it's worth giving them a try before blasting it out on the forum.
BTW, my problem was caused by my FlexControl knob. I just had to re-install it. I have a love hate relation with that thing but once it's set up correctly I can't do without it. For you guys operating with just a mouse you don't know what you missing. It does a lot more than you may think.
Anyway I just felt the need to post a thank you here to Tim.
Harold
W5ZZT
2
Comments
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I agree about Tim...my upgrade got "hung up" and I poked him on a private channel - the fix was simple. Just **** it and restart. It ran perfectly and it's working fine today. He's the MAN!
0 -
I use both the track ball and the Flex control. Most of the time the Flex control is just for the volume.0
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I use mine for volume, AGC-t and now transmitter output. I use the knob for fine tuning the VFO.
I just wouldn't be without it.
0
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