Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.18 | SmartSDR v4.2.18 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

My CAT lost its COM Port

Andrew Rose
Andrew Rose Member ✭✭
edited January 2020 in FLEX-6000 Signature Series
My usual operating configuration of the Flex-6500 is via Maestro.  For digital modes I have a Lenovo Laptop which runs Slice A to either fldigi or WSJT-X using CAT and DAX.

A couple of days ago both fldigi and WSJT-X failed to work correctly.  The displayed operating frequency didn’t follow the radio and Tx didn’t activate the radio.

I replaced the laptop with another configured the same this worked perfectly.  I noted that COM4 was being used.  I replaced the original laptop and noted that COM5 was displayed on the CAT window.  I attempted to change this to COM4 but failed.  Further investigation under:- Device Manager  /  Ports (COM&LPT)  / FlexRadio Virtual Serial Port (COM4) /  General  / Resources displayed the following message  “This device isn’t using any resources because it has a problem.”

I re-installed “SmartSDR v1.10.16” hoping that this would also re-install the CAT and DAX and solve the problem, but it didn’t.  I vaguely remember from the past that there was a prescribed method for working in this area, but I cant find it.  I don’t want to foul things up by deleting files etc.  I had a similar problem about four months ago which was solved only by purchasing a new laptop, I don’t want to go through that expensive exercise again!

Answers

  • Gonzalo
    Gonzalo Member ✭✭
    edited April 2017
    I've had a relatively similar situation since upgrading to 1.10.16. The problem seems to be CAT control. I have to restart it, sometimes a few times, for it to work properly.
  • Bob Brown - N8OB
    Bob Brown - N8OB Member
    edited May 2019
    Any chance you are running Win 10, which was just updated?  I had a similar problem, removed my SSDR v1.10.16 and  then reloaded it.  I found out my VSP was missing some settings.  After installing VSP, my FLdigi and WSJT-x worked correctly again.

    Bob - N8OB

  • dlwarnberg
    dlwarnberg Member ✭✭
    edited May 2019
    Reinstall SmartSDR CAT it should fix the issue...  https://helpdesk.flexradio.com/hc/en-us/articles/205665325-How-to-Repair-the-FlexVSP-Virtual-Serial-...

    Keep in mind EACH computer could have different setups... i.e Laptop A uses CAT 5 for FLDIGI.... Computer B uses CAT 4 for FLDIGI.. not all will be the same.  But if you "loose" connectivity in the future try the above.

    Good Luck
  • Andrew Rose
    Andrew Rose Member ✭✭
    edited April 2017
    Didn't help!
  • Andrew Rose
    Andrew Rose Member ✭✭
    edited April 2017
    Re-installed SmartSDR two times and the problem has got worse!
  • dlwarnberg
    dlwarnberg Member ✭✭
    edited April 2017
    Can you provide a screen shot of your SmartSDR CAT screen?
  • Andrew Rose
    Andrew Rose Member ✭✭
    edited May 2019
    The problem is now in FlexVSP and CAT has stoped working!  I think its time to call the help desk.
  • dlwarnberg
    dlwarnberg Member ✭✭
    edited April 2017
    Have you followed the link I provided above?

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories