Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
What PC configuration are you running with your 6500???
Options
Answers
-
If after you've tried a new cat cable directly connected using a different PC/laptop, then I would call Flex back and explain the process you've taken to narrow down the issue. At that point, it sounds like it may be the Ethernet port on the Flex or some other issue with the Flex. Try your best to eliminate all of the other possibilities first though. I'm assuming Flex has some sort of diagnostic software they can run on the 6000 series hardware to figure out what's going on.
0 -
Hello Rich- Any chance there is an issue with your power supply? Are you able to scope the supply?0
-
I use bootcamp on my (old) macbook pro and it works fine as well. It's a mid 2011 13" Macbook Pro.0
-
Hi Bill, Unlikely to be the issue as I've use multiple supplies, at different times. At the moment ithe 6500 is running on a Yaesu 30amp and previously on a Diamond 40anp, plus on a 160AH back up battery briefly. I have had failures on all 3 supplies. I will look at scoping the supply for any correlation. 73 Rich0
-
Rich,
Are your "lost connections" during receive or are they happening when you transmit? Do you have any other radios nearby say like a VHF/UHF rig or antenna that might be interfering?
Cal/N3CAL
0 -
Hi Cal, Usually during RX, but then I RX more than TX, so it's just averaging out. It can happen at any time, even before connecting SSDR...in other words, the radio, if left on for 10minutes before connecting, might already be unavailable and need a forced shut down. Anything from 5 minutes to 2 hours of operating, it can happen. No other radios in operation during Flex air time. Many thanks Cal, 73 Rich0
Leave a Comment
Categories
- All Categories
- 328 Community Topics
- 2.1K New Ideas
- 594 The Flea Market
- 7.8K Software
- 6.2K SmartSDR for Windows
- 168 SmartSDR for Maestro and M models
- 397 SmartSDR for Mac
- 260 SmartSDR for iOS
- 247 SmartSDR CAT
- 179 DAX
- 369 SmartSDR API
- 9.1K Radios and Accessories
- 15 Aurora
- 162 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 910 Maestro
- 51 FlexControl
- 854 FLEX Series (Legacy) Radios
- 873 Genius Products
- 446 Power Genius XL Amplifier
- 312 Tuner Genius XL
- 115 Antenna Genius
- 278 Shack Infrastructure
- 196 Networking
- 439 Remote Operation (SmartLink)
- 135 Contesting
- 726 Peripherals & Station Integration
- 136 Amateur Radio Interests
- 945 Third-Party Software