Praise - Quick Turnaround

I think have owned a couple of Flex products and never needed to actually send on in for work but I feel that Gerold's points requires emphasis... the customer service is surely second to none in the amateur radio transceiver world. Compare this to my first ever transceiver, an Icom.  I bough one used and it had an undisclosed problem.  I sent it to Icom for repair and after 2 months i called to find out when i might expect it back.  They had not even got around to opening up my rig!  I had them ship it back to me unrepaired and I sold it "as is" with full disclosure at Dayton.