Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v4.1.3 and the SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Install of SSDR 1.9.9 failed

N7BCP
N7BCP Member ✭✭
edited July 2017 in FLEX-6000 Signature Series
Windows 10 64 bit has been running SmartSDR in the past.  I uninstalled SmartSDR and then installed SmartSDR 1.9.9, radio chooser said to upgrade to I clicked the upgrade button and the yellow progress bar made it slowly to the right and sat there for fifteen minutes all the way to the right.  I closed the radio chooser and restarted SmartSDR v1.9.9 but the radio is no longer in the radio chooser.  Front panel of radio was looking normal - blue light and my call sign displayed on the front panel.  I shut down and restarted the radio and now radio shows up in SSDR chooser but when I connect to the radio, there is no waterfall or pan adapter but the SSDR user interface was responding and I could change frequency.  SmartSDR 1.9.7 was working fine before this.

Comments

  • Wim
    Wim Member ✭✭
    edited February 2017
    Perform a factory reset of the radio, press and keep pressing OK button while momentary pressing power on, thwn wait for the countdown to finish and release OK button
  • Neal_K3NC
    Neal_K3NC Member ✭✭
    edited September 2016
    I would power it down then remove power to the radio for 10 seconds or so, then try to start it up before I would try the reset mentioned above.


  • N7BCP
    N7BCP Member ✭✭
    edited July 2017
    Power down, remove power, and ok/power factory reset done.  New symptom, I connect to the radio with SmartSDR 1.9.9 and I get a pan and waterfall for about ten seconds and then it stops.  Network "quality" shows all green bars.
  • N7BCP
    N7BCP Member ✭✭
    edited November 2016
    It seems to be related to a VPN program called Tunnel Bear.  Once I uninstalled this SmartSDR is working again.  All is better now.

    -Larry

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories