Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
Maestro will not boot
Got my Maestro yesterday and am getting a grey screen with error message "Waiting on Hardware Initialization (K)". I've opened a help desk ticket, but will likely have to wait until Monday to hear back from Flex - does anyone else know the fix for this?

Thanks,
John
AE7JW

Thanks,
John
AE7JW
1
Comments
-
John,
If the Maestro is running, press and hold the power button for 20-30 seconds. Continue holding even after the slide to Shut Down your PC screens is displayed until it power off (the is a full reset shut down)
Disconnect all power sources for 15 minutes.
Connect DC power and an wired Ethernet connection and try to boot up.
(from a different thread)
0 -
John,
Had the same problem,Check your power cord. Make sure your power cord is pushed in all the way.
Don...w2xb
0 -
John Turn off Maestro by long push on power button. Wait about 15 seconds. Then turn on Maestro. Use 12 v power and wired Ethernet initially. This should cause a normal start. If not turn off radio and restart. If by chance this does not clear start a help ticket.0
-
This appears to be an internal communication issue and is being addressed via the open HelpDesk ticket. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
1
Leave a Comment
Categories
- All Categories
- 388 Community Topics
- 2.2K New Ideas
- 658 The Flea Market
- 8.4K Software
- 156 SmartSDR+
- 6.5K SmartSDR for Windows
- 186 SmartSDR for Maestro and M models
- 439 SmartSDR for Mac
- 275 SmartSDR for iOS
- 265 SmartSDR CAT
- 204 DAX
- 386 SmartSDR API
- 9.4K Radios and Accessories
- 53 Aurora
- 297 FLEX-8000 Signature Series
- 7.2K FLEX-6000 Signature Series
- 970 Maestro
- 58 FlexControl
- 866 FLEX Series (Legacy) Radios
- 944 Genius Products
- 471 Power Genius XL Amplifier
- 347 Tuner Genius XL
- 126 Antenna Genius
- 306 Shack Infrastructure
- 215 Networking
- 468 Remote Operation (SmartLink)
- 142 Contesting
- 811 Peripherals & Station Integration
- 144 Amateur Radio Interests
- 1.1K Third-Party Software
