Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?


SmartSDR v4.0.1 and the SmartSDR v4.0.1 Release Notes

SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Maestro will not boot

John Week
John Week Member ✭✭
edited April 2020 in Maestro
Got my Maestro yesterday and am getting a grey screen with error message "Waiting on Hardware Initialization (K)".  I've opened a help desk ticket, but will likely have to wait until Monday to hear back from Flex - does anyone else know the fix for this?
image

Thanks,

John
AE7JW

Comments

  • Steve WS5W
    Steve WS5W Member ✭✭
    edited April 2020
    John,

    If the Maestro is running, press and hold the power button for 20-30 seconds. Continue holding even after the slide to Shut Down your PC screens is displayed until it power off (the is a full reset shut down)

    Disconnect all power sources for 15 minutes.

    Connect DC power and an wired Ethernet connection and try to boot up.  


    (from a different thread)


  • Don w2xb
    Don w2xb Member ✭✭
    edited July 2019

    John,

    Had the same problem,Check your power cord. Make sure your power cord is pushed in all the way.


    Don...w2xb

  • Bob- W5TX
    Bob- W5TX Member ✭✭
    edited May 2017
    John Turn off Maestro by long push on power button. Wait about 15 seconds. Then turn on Maestro. Use 12 v power and wired Ethernet initially. This should cause a normal start. If not turn off radio and restart. If by chance this does not clear start a help ticket.
  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    This appears to be an internal communication issue and is being addressed via the open HelpDesk ticket.  If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories