Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.3.33 and the SmartSDR v3.3.33 Release Notes | SmartSDR v2.8.1 and the SmartSDR v2.8.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.7.28 and the Power Genius XL Release Notes v3.7.28
Tuner Genius XL Utility v1.1.16 and the Tuner Genius XL Release Notes v1.1.16
SmartSDR v3.3.33 and the SmartSDR v3.3.33 Release Notes | SmartSDR v2.8.1 and the SmartSDR v2.8.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.7.28 and the Power Genius XL Release Notes v3.7.28
Tuner Genius XL Utility v1.1.16 and the Tuner Genius XL Release Notes v1.1.16
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Maestro will not boot
Got my Maestro yesterday and am getting a grey screen with error message "Waiting on Hardware Initialization (K)". I've opened a help desk ticket, but will likely have to wait until Monday to hear back from Flex - does anyone else know the fix for this?

Thanks,
John
AE7JW

Thanks,
John
AE7JW
1
Comments
-
John,
If the Maestro is running, press and hold the power button for 20-30 seconds. Continue holding even after the slide to Shut Down your PC screens is displayed until it power off (the is a full reset shut down)
Disconnect all power sources for 15 minutes.
Connect DC power and an wired Ethernet connection and try to boot up.
(from a different thread)
0 -
John,
Had the same problem,Check your power cord. Make sure your power cord is pushed in all the way.
Don...w2xb
0 -
John Turn off Maestro by long push on power button. Wait about 15 seconds. Then turn on Maestro. Use 12 v power and wired Ethernet initially. This should cause a normal start. If not turn off radio and restart. If by chance this does not clear start a help ticket.0
-
This appears to be an internal communication issue and is being addressed via the open HelpDesk ticket. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
1
Leave a Comment
Categories
- 19.5K All Categories
- 167 Community Topics
- 2K New Ideas
- 341 The Flea Market
- 6.5K Software
- 5.5K SmartSDR for Windows
- 99 SmartSDR for Maestro and M models
- 255 SmartSDR for Mac
- 204 SmartSDR for iOS
- 194 SmartSDR CAT
- 128 DAX
- 326 SmartSDR API
- 8K Radios and Accessories
- 6.5K FLEX-6000 Signature Series
- 656 Maestro
- 34 FlexControl
- 799 FLEX Series (Legacy) Radios
- 525 Genius Products
- 301 Power Genius XL Amplifier
- 190 Tuner Genius XL
- 34 Antenna Genius
- 152 Shack Infrastructure
- 101 Networking
- 262 Remote Operation (SmartLink)
- 104 Contesting
- 398 Peripherals & Station Integration
- 99 Amateur Radio Interests
- 665 Third-Party Software