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Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Maestro will not boot
Got my Maestro yesterday and am getting a grey screen with error message "Waiting on Hardware Initialization (K)". I've opened a help desk ticket, but will likely have to wait until Monday to hear back from Flex - does anyone else know the fix for this?

Thanks,
John
AE7JW

Thanks,
John
AE7JW
1
Comments
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John,
If the Maestro is running, press and hold the power button for 20-30 seconds. Continue holding even after the slide to Shut Down your PC screens is displayed until it power off (the is a full reset shut down)
Disconnect all power sources for 15 minutes.
Connect DC power and an wired Ethernet connection and try to boot up.
(from a different thread)
0 -
John,
Had the same problem,Check your power cord. Make sure your power cord is pushed in all the way.
Don...w2xb
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John Turn off Maestro by long push on power button. Wait about 15 seconds. Then turn on Maestro. Use 12 v power and wired Ethernet initially. This should cause a normal start. If not turn off radio and restart. If by chance this does not clear start a help ticket.0
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This appears to be an internal communication issue and is being addressed via the open HelpDesk ticket. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
1
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