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Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Fantastic service from Flex service group
Kg5dwx
Member ✭✭
Two weeks ago, my house received a lightning strike, all 3 radios (one Flex 6500) were damaged. I contacted Flex (I live in Austin) and advised that my 6500 would not power on. Dudley arranged for me to drop it by Flex Radio where I told Matt I need a radio in service for my MARS obligations and was willing to buy a new one if the repair was going to be an extended time. He advised to wait and let service check it out. 24 hours later they had repaired the unit for $102.00!
Many business today would have just sold me a new unit for $5,000.00, Flex is an ethical company concerned about the customer. That is why I always recommend Flex to new HF operators (along with its superior performance and interface).
I has been 2 weeks now it the radio is performing well.
THANKS TO ALL AT FLEX!!
Many business today would have just sold me a new unit for $5,000.00, Flex is an ethical company concerned about the customer. That is why I always recommend Flex to new HF operators (along with its superior performance and interface).
I has been 2 weeks now it the radio is performing well.
THANKS TO ALL AT FLEX!!
6
Comments
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Flex is a company that reminds me of what an American company was and can be. Your story lifted my spirits!
Jim, K6QE
2 -
I have had similar experiences. FlexRadio is a top-notch company, which is very rare today!1
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Great customer service has always been one of the strong points of Flex. Besides great radios, that's why I am on my third Flex radio.0
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