Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

FlexVSP not Loading in SmartSDR 1.5

Ron K2RASRon K2RAS Member ✭✭
FYI, the SmartSDR 1.5 installer did not install VSP on our computer (the earlier version of SmartSDR and VSP were removed prior to the 1.5 install).  Several additional attempts to install 1.5 still did not install VSP.  The computer is running Win7 Pro.  The problem was apparent because we did not have CAT control in FLDigi.

We needed to browse to c:Program FilesFlex Radio SystemsSmartSDR v1.564 bit driversVSP and manually install it. A couple of reboots and the system came up.

Ron

Comments

  • Tim - W4TMETim - W4TME Administrator, FlexRadio Employee admin
    edited March 2017
    Did you reboot the PC immediately after uninstalling FlexVSP?  If not the uninstall of the FlexVSP driver is not complete.

    We have also observed where certain virus protection / Internet security suites will prevent the driver from installing properly when running the installer.  Turning these off temporarily will help.

    Also, unless instructed in the release notes or the release announcement, there is no need to uninstall the FlexVSP kernel mode driver. 
  • Ron K2RASRon K2RAS Member ✭✭
    edited June 3

    Yes, I did reboot after the uninstall.  I also did receive warnings from Norton Internet Security but indicated that the programs were safe.

    Thanks for the follow-up

    Ron

  • Tim - W4TMETim - W4TME Administrator, FlexRadio Employee admin
    edited December 2016
    Norton, McAffee and ESET are the worst offenders for this behavior.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.