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No waterfall after 1.4.11 upgrade

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Mike James - WJ7U
Mike James - WJ7U Member
edited December 2018 in SmartSDR for Windows
After upgrading to SSDR 1.4.11, I noticed that there was no waterfall / panafall on the panadapter. Following are the symptoms:
- Radio is Flex 6500. Windows 7 SP1. No driver changes recently.
- Can create / destroy panadapters, but the waterfall never appears.
- Can create / destroy slices. These can be tuned by either the mouse or flexcontrol.
- Radio changes modes / bands OK.
- Receiver audio seems OK. Tuning around seems to bring in signals appropriate to the displayed frequency.
- Clicking the Tune button results in the normal 10W tune carrier indicated on my LP100 wattmeter. However, there is no change in either the SSDR RF Power or SWR meters.
- Performing a Factory Reset (including removing DC power) doesn't help.
- Downgrading to 1.4.0 or 1.4.3 doesn't help.

This is the first time I've experienced anything but normal operation from the radio. Any suggestions would be appreciated.

Thanks,
Mike WJ7U

Comments

  • Mike va3mw
    Mike va3mw Member ✭✭
    edited February 2018
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    What happens if you uninstall both 1.4.0 and 1.4.3, reboot and re-install 1.4.11.137?  

    Mike va3mw
  • Jim Gilliam
    Jim Gilliam Member ✭✭
    edited September 2018
    Options
    Are you sure you are left-clicking on the correct bottom part of the screen to reveal the waterfall?
  • Marv
    Marv Member
    edited February 2017
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    Try clicking on display and adjusting color saturation and once you get what you like save to your default profile.  Marv W0ZK
  • Mike James - WJ7U
    Mike James - WJ7U Member
    edited May 2015
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    Michael,

    Tried that, but no change.

    Thanks,
    Mike
  • Mike James - WJ7U
    Mike James - WJ7U Member
    edited May 2015
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    Marv,

    Thanks for your response. There is no waterfall at all (the panadapter window is blank except for the slice display and vertical yellow line.

    Mike
  • Mike James - WJ7U
    Mike James - WJ7U Member
    edited May 2015
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    Jim,

    Clicking on the icon to add a panadapter works - I get more panadapters; they just don't display the received signal or panafall. See screenshot below for the panadapter as it currently looks.

    Thanks,
    Mike WJ7U


    imageimage

  • Mike James - WJ7U
    Mike James - WJ7U Member
    edited May 2015
    Options
    Update: After trying complete uninstalls, including using CCleaner on the registry, I installed 1.4.11 on another PC, where it worked normally. I then used the nuclear option on the original PC (reinstalled Windows 7 from scratch). This resulted in normal operation.

    Mike - WJ7U
  • Jim Gilliam
    Jim Gilliam Member ✭✭
    edited December 2018
    Options
    You might want to use an external USB drive and create a disk image so you don't have to go through the reinstall again. There is an imaging program available in Windows XP, 7, and 8.1. Don't know about 10.
  • DrTeeth
    DrTeeth Member ✭✭
    edited August 2016
    Options
    There are free and more intuitive programs. Try Macrium Relect - they do a free version. The *only* reason I do not use this myself is that I have more than 4 primary partitions on my main hard disk.
  • Eric-KE5DTO
    Eric-KE5DTO Administrator, FlexRadio Employee admin
    edited February 2017
    Options
    Wild guess here, but it sounds like there may have been a firewall issue.

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