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The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
Corrupted DAX Driver?
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Carl N8VZ
Member ✭✭
I installed 1.4 after uninstalling my previous SSDR installation. Upon first install attempt a I got an error message about the DAX drivers not installing correctly. I reinstalled but didn't get that error message again. Now, however, I find I can hook up digital mode software with CAT control and PTT FB, but I am not getting an audio signal through to the software. Audio does show up on the DAX control panel, but apparently it stops there. I tried both WSJT-X and Airlink Express and I get the same issue, so I believe the problem is with my DAX drivers and not the third-party software. What should be my first line of attack here? Do another complete uninstall and reinstall? Please advise. Tnx & 73 de Carl, N8VZ
1
Comments
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Still waiting for a reply. Can anyone offer insight on this problem? Thanks.
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As per the instructions in the Release Notes, you should have submitted a HelpDesk ticket for support. Sorry I missed you post among the 90,000 that have come through in the past 4 days.
I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
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OK, thanks. I thought that perhaps another user could help, before I submitted a HelpDesk ticket. Thanks for doing it for me! :-)
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I should be able to get this resolved today. Just reply back to the the HD ticket. It should be in your in-box0
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